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Customer Service
Proof Bread, LLC Litchfield, AZ
Apply
$36k-45k (estimate)
Full Time 0 Months Ago
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Proof Bread, LLC is Hiring a Customer Service Near Litchfield, AZ

Job Title: Bakery Apprentice (LFP) 

Company: Proof Bread, LLC

Location: Litchfield Park, AZ

Position Type: Full-Time 

Compensation: $15/hour company tip share 

Benefits: Health, Dental, and Vision Insurance; Voluntary Life and Accident Insurance; PTO and Sick Time for FTE 

Job Summary:

Proof Bread is a renowned artisanal bakery dedicated to crafting the finest handcrafted bread and pastries. With a commitment to quality and innovation, we strive to deliver exceptional products to our customers while fostering a culture of creativity and excellence. We are currently seeking full-time and part-time Bakery Apprentices to join our team. This position reports to the Bakery Manager and works closely with teammates and staff at all levels of the organization.

The Bakery Apprentice ensures operational excellence through the quality baking of products, maintains facility cleanliness and organization, sets daily proofs, performs food service ingredient prep for all Proof Bread locations, and promotes sales by educating customers on our unique sourdough products.

Our ideal candidate is enthusiastic about our product, reliable, community-oriented, and flexible to work various shifts with various requirements throughout the weekly schedule, especially during weekends and holidays.

Key Responsibilities, include but are not limited to:

Customer Service 

  • Create aesthetically-pleasing product displays to entice customers to make purchases 
  • Greet every customer in an authentically friendly, proactive, and welcoming manner
  • Have a strong understanding of and educate customers on all Proof products with corresponding talking points to help encourage sales
  • Actively build relationships with clientele to encourage repeat business and maintain positive reputation for Proof Bread in the community
  • Promote ways to find, use, and store Proof Bread 
  • Package orders and handle ready-to-eat product with respect and adherence to food safety standards 
  • Craft quality made-to-order coffee and tea beverages for customers 
  • Maintain cleanliness and order of customer areas, retail fridges, and display 
  • Enter daily inventory and operate a Point of Sale and handle cash with maximum accuracy 
  • Close cash register and customer service areas according to checklists and perform end-of-day reporting 
  • Promptly report issues to management or leadership 

Bakery Production: 

  • Understand sourdough process and how to judge acceptable fermentation for baking readiness 
  • Operate commercial ovens and bake breads and pastries according to set timelines and baking parameters 
  • Top, decorate, and prepare pastries for customer display 
  • Monitor items for quality control and report any issues to management 
  • Process, prepare, and label food service ingredients for distribution to other facilities 
  • Work in an organized fashion with an emphasis on time- and task-management 
  • Consider needs of and prepare for next shift success 
  • Organize products for daily transfer and accurately complete transfer logs 
  • Uphold cleanliness and facility maintenance routines 

Qualifications:

  • Must produce a valid ID and food handling certification
  • Must show 2 years of verifiable customer service and cash handling experience
  • Must be good multi-tasker/time manager
  • Work weekends and stay until all tasks are completed
  • Ability to maintain a friendly attitude and push towards positive conflict resolution even when dealing with disgruntled customers
  • Position may require safely operating lift gates on box trucks on occasion (training to be provided as needed)
  • Should be able to lift 50 lbs without complication
  • Must be able to stand for the entirety of a shift, up to 8 hours

Our ideal candidate is: 

  • Ready for challenges 
  • Accepting of feedback 
  • Punctual and reliable 
  • Organized and efficient 
  • A team player 

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

09/15/2023

EXPIRATION DATE

09/16/2024

WEBSITE

proofbread.com

HEADQUARTERS

Mesa, AZ

SIZE

<25

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