JOB TITLE : Warehouse Supervisor

ESSENTIAL FUNCTION:

Oversee all functions of and supervise leads and specialists in tasks directly related to the warehouse and warehouse related activities. Be the first point of contact in representing the warehouse facility to drivers and client contacts. Ensure staff is properly trained on all equipment and all equipment is properly maintained. Maintain responsibility for the receiving of shipments, storage of product and loading of outbound shipments.

DIRECT AREAS OF OVERSITE:

• Shipment receiving

• Inbound and outbound shipment scheduling

• Shipment unloading and loading

• Pallet In & Out and Cross Docks

• Northbound and Southbound Forwarding

• Pallet-based put away and pallet based replenishment moves

• Monthly client storage and storage optimization

• Organization of inbound and outbound pending areas/lanes

• Racking setup, equipment maintenance and forklift training

• Temperature control, pest control and safety

• Warehouse Staff Management

• Warehouse Storage Audits

• Work closely with Inventory to ensure pallets are moved and marked correctly

DUTIES & RESPONSIBILITIES:

FACILITY

• Responsible for storage, equipment, compliance and safety within facility

• All shipments being received into facility are thoroughly checked for damage and pallet quantity

• Represent the physical warehouse facility to clients and business contacts

• Communicate and Coordinate with department supervisors to ensure flow and throughput is optimized

• Identify procedural waste and reduce or eliminate

• Light building maintenance

• In absence of Facility Manager (based on seniority and experience) assume leadership over the facility

STAFF

• Directly oversee warehouse services staff in leadership roles

• Ensure adequate staff levels to maintain the warehouse

• Work with other departments to ensure their staffing needs are met; work permitting

• Approve time segments for leads and specialists under direct supervision

• Make sure staff is adequately cross trained and capable of performing various roles

• Prepare and deliver yearly performance evaluations and nonscheduled performance plans

LEADERSHIP

• Be the example at facility for ProPack’s high level of service

• Hire, train and develop warehouse services specialists and leads

• Help to synchronize warehouse services between all ProPack facilities

COMPANY PROVIDED ASSETS

• iPad (WI-FI only)

• Desktop computer

REQUIRED QUALIFICATIONS:

• Forklift skills and experience

• Highly detail oriented

• Organizational and time management skills

• Basic computer skills (Email, Excel, Word and web browsing)

• Creativity and problem solving

• Ability to communicate to and listen effectively when relating to coworkers, administration, clients

and drivers

• Good communication and presentation skills

PREFERRED QUALIFICATIONS:

• Leadership Experience

• High proficiency with computers, web based applications, iOS devices, Excel, Word, email, typing

• Project management experience

• Excellent understanding of metrics and reporting

• Customer service and client management

• Hands on experience in order release, picking, packing and shipping

JOB EXPECTATIONS/REQUIREMENTS:

• Attend, participate and contribute in weekly meetings

• Maintain a professional workplace that falls in line with ProPack’s company culture and values

• Routinely be thinking of and suggesting new processes and ideas

• Ensure that staff is effective and efficient in their tasks

• Build up and advance employees through guidance, mentoring and counseling

• Promote continuous improvement in all areas

• Maintain a good and professional communications with clients at all times

• Strive for excellence in accuracy

• Dress appropriately and professionally for the workplace environment

EVALUATION POINTS

• Accuracy and efficiency of warehouse services tasks

• Client satisfaction with warehouse services related tasks

• Troubleshooting and problem solving abilities

• Effectiveness of leadership

• Openness to direction from management

• Knowledge of warehouse services SOPs and ensuring that employees are following them