Job Core Duties

• Provide sales operations support to revenue generating departments
• Create, maintain and present reporting and metrics for revenue generating departments via both CRM (SFDC) and sheets.
• Maintain data hygiene and organization within CRM (SFDC) including, but not limited to: logging executed order forms, logging SOW’s, standardize and maintain SFDC reporting and dashboards, general data clean-up, etc.
• Format data from CRM and other systems for presentations for regularly occurring meetings for effective decision making
• Use creative thinking to make recommendations based on data analysis
• Execute order processing through CRM (SFDC)
• Collaborate with Finance to provide time tracking data required for professional services billing
• Use excellent writing skills to draft SOWs based upon input and requests from executives
• Track various metrics in CRM and other systems and perform varying levels of analysis including, but not limited to: pipeline analysis, win/loss analysis, capacity analysis, performance analysis, and departmental metric tracking

Job Qualifications

• 5 years of sales operations experience
• 3 years in a Salesforce environment with top-notch Salesforce skills and savvy
• Strong presentation creation and writing skills (tools: Google Docs,Slides, and Sheets)
• Detail oriented and organized
• Strong communication and interpersonal skills (verbal and written)
• Strong relationship building and collaboration skills - we want an influencer!
• General and organic curiosity
• Problem solver and achiever
• Preferred skills: CPQ, Deal Desk experience and Salesforce.com Admin Certified