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Customer Support Representative(+3 Yrs Req.)
PropelMindz LLC Pompano Beach, FL
$46k-57k (estimate)
Contractor 2 Months Ago
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PropelMindz LLC is Hiring a Customer Support Representative(+3 Yrs Req.) Near Pompano Beach, FL

Requirements:

  • Availability to work 100% at the Client’s site in Pompano Beach, FL (required);
  • IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products (up to 1 year);
  • Mobile Device support experience;
  • Audio Visual support experience;
  • Service Center Configuration Manager (SCCM) experience;
  • Virtual Desktop experience;
  • 50% Travel.
  • Ability to lift 50 pounds.

Preferred:

  • Enterprise environment experience.

Responsibilities include but are not limited to the following:

  • Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners;
  • Assists in coordinating audiovisual setups and video conferencing support;
  • Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed;
  • Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software;
  • Collaborate and assist with other areas of the IT department on projects and initiatives;

Assists in coordinating audiovisual setups and video conferencing support;

  • Participate in after-hours (evening & weekend) on-call rotation;
  • Travel to remote locations to provide support, as needed; perform other duties as assigned.

Job Type: Contract

Pay: $20.13 - $24.24 per hour

Shift:

  • 8 hour shift

Ability to Commute:

  • Pompano Beach, FL (Required)

Ability to Relocate:

  • Pompano Beach, FL: Relocate before starting work (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Contractor

SALARY

$46k-57k (estimate)

POST DATE

07/25/2024

EXPIRATION DATE

07/29/2024

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The job skills required for Customer Support Representative(+3 Yrs Req.) include Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative(+3 Yrs Req.). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative(+3 Yrs Req.). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Representative(+3 Yrs Req.) positions, which can be used as a reference in future career path planning. As a Customer Support Representative(+3 Yrs Req.), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative(+3 Yrs Req.). You can explore the career advancement for a Customer Support Representative(+3 Yrs Req.) below and select your interested title to get hiring information.

If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

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Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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