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The User Experience Researcher (UX Researcher) plays a key role in evaluating the experience of our cloud-based enterprise software. They conduct user research studies, using various methods, to inform design and product management strategy. They are an influential advocate for user-centered design both internally and externally and approach research with pragmatism.
As a UX Researcher, you are responsible for infusing user-centered design thinking in everything the UX and Product teams do. You challenge your team to improve both key UX metrics (user feedback, adoption, user satisfaction, and customer retention), and business metrics (customer satisfaction, reviews, sales, market-share).
This is a hybrid role with the expectation to work in a PROS office, if in proximity.
The Company - PROS:
PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.
A Day in the Life of the User Experience Researcher:
Required Qualifications - About you:
We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:
Highly Preferred:
Bachelor's Degree preferred in Human Factors, Cognitive Science, Psychology, Data Science, or related fields preferred
Skills & Personal Characteristics:
Why PROS?
This is a unique opportunity to join the market leading company that has not only has 30 years of proven success but also has a significantly under penetrated opportunity in a $30B addressable market.
PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.
Our people make PROS stand out from the rest. if you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Full Time
$71k-91k (estimate)
06/28/2024
07/16/2024
NEW YORK, NY
1,000 - 3,000
2010
OLIVE BROWN
$200M - $500M
Durable Manufacturing
The following is the career advancement route for User Experience Researcher positions, which can be used as a reference in future career path planning. As an User Experience Researcher, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary User Experience Researcher. You can explore the career advancement for an User Experience Researcher below and select your interested title to get hiring information.