67 Customer Support Specialist Jobs in Portland, ME
ProSearch is Hiring a Customer Support Specialist Near Portland, ME
Job Title: Customer Service Representative (Temp to Hire)
Location: Portland, Maine
Job Description:
Our client is currently seeking an enthusiastic individual for the role of Customer Service Representative! This position involves handling inbound calls from customers who are placing orders, inquiring about pricing, or seeking status updates. If you thrive in a customer-oriented environment and have a knack for handling inquiries with a friendly demeanor, this is the job for you!
Key Responsibilities:
- Inbound Calls: Handle incoming calls from customers, assisting them with placing orders, pricing inquiries, and status updates.
- Order Entry: Accurately and efficiently enter customer orders into the system, ensuring all details are captured correctly.
- Customer Assistance: Provide friendly and helpful assistance to customers, addressing their queries and concerns promptly and professionally.
- PC Skills: Utilize basic computer skills to navigate specific systems, with training provided as necessary.
- Time Management: Balance phone interactions and order entry tasks effectively, ensuring timely and accurate responses to customer inquiries.
Shift Availability:
- Monday to Friday, 9 AM - 5 PM
- Monday to Friday, 12 PM - 8 PM
Requirements:
- Basic PC Skills: Comfortable using a computer; specific system training will be provided.
- Customer Service Experience: Candidates with backgrounds in retail, banking, or hospitality excel in this role.
- Communication: Friendly and professional communication skills, especially during customer interactions.
- Adaptability: Ability to handle various shifts and adapt to changing customer inquiries.
- Immediate Availability: Immediate availability to start the position.
Compensation:
- $20/hr (Day Shifts, 9a-5p)
- $22/hr (Day Shifts, 12p-8p)
Note: This position offers a temp-to-hire opportunity, providing a chance for successful candidates to transition into a permanent role.
Join our client's team and be part of an environment where your customer service skills make a difference! Apply now!
Job Summary
Full Time
$42k-52k (estimate)
06/24/2024
07/07/2024
prosearch.com
SPRINGFIELD, VA
50 - 100
Private
FRANCISCO CUETO
$10M - $50M
Business Services
Related Companies
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
