Primary responsibilities include technical support of all business applications, selection of new applications where needed, expand the use of technology throughout the company, and end-user support/training. We currently have three physical locations and two companies requiring support. A hybrid work environment is possible for the right candidate.
Job Requirements
Essential Functions:

• Troubleshoot, support, and improve the use of Epicor ERP across all departments and locations. Complete ERP administration responsibility.
• Develop reports, queries, and utilize data analysis tools to improve data availability to employees and management.
• Learn the business processes and develop/implement IS strategies to reduce processing time and improve data availability and integrity.
• Lead teams during software improvement projects while meeting deadlines and operating within budget.
• Coordinate and manage relationships with outside consultants related to software, customization's, and support contracts.
• Create or learn how to create custom reports and dashboards. Training available.

Education & Experience:

• Experience with software as it relates to inventory, scheduling, manufacturing, purchasing, customer order, accounting, payroll, MRP, capacity planning, shipping/receiving, CRM.
• Two- or four-year degree in information systems, information technology, or other related fields of study. Certifications or relevant work experience will be considered.
• Proven track record working in this capacity with another manufacturing or distribution company.
• Prefer minimum of 1-5 years of experience.
• Basic experience with all Microsoft products, crystal reports, SSRS, db query tools, SQL, Power Bi, Epicor, share point, web hosting software. Training will be available.
• Must be comfortable as the go to person for all application related topics.
• Experience with prioritizing projects and completing them on time.
• Experience with ERP software, turning on new software features, improving processes with technology, driving change, and implementing new technology.