The Director, Business Analytics, will own the delivery of operational business analysis and reporting, including the staffing model projections for Operations. This working leader will provide managerial direction and oversee all aspects of performance management for direct reports. There will be significant interactions with executive leadership in Operations, Protection and Retirement segments, Corporate Accounting, and Information Technology.

This individual is responsible for setting priorities for the team and for collaborating with managers in other operational areas to ensure business needs are met. The position will provide input into the vision and strategy with strategic level thinking and decision-making skills as we partner with the Business.

Responsibilities:

• Provide managerial direction and oversee all aspects of performance management for direct reports. Measure and hold direct reports accountable for meeting defined performance standards; provide feedback to employees
• Oversee and ensure the development of team members; provides coaching to employees through their personal growth in functional expertise, communication skills, and ability to effectively interact with clients and peers
• Interfaces regularly with key stakeholders to discuss progress, resolve issues, and identify future opportunities while communicating a strong understanding of business needs
• Establishes team priorities to meet business needs/deadlines and partners with Business leaders to mitigate barriers
• Oversees the development of reporting and analysis to support business objectives
• Oversees the development and maintenance of staffing models that support business and financial objectives
• Prepare ad hoc analyses and assist with special projects to support key strategic initiatives

Knowledge, Skills, Attributes:

• Ability to set priorities and allocate resources to meet demand
• Ability to lead and influence people and teams
• Strong analytical skills and attention to detail required
• Thorough knowledge of our processes at both the conceptual and practical levels, and how the data affects our business partners.
• Skillset to simplify complicated data into an understandable narrative for our business partners

Requirements:

• Bachelor’s degree required (Master’s degree or equivalent work experience preferred)
• 2 years experience with SQL Server
• Proficient in Microsoft Office tools, specifically Excel
• 2 years experience with data visualization tools (PowerBI or Tableau)
• Experience solving complex multi-dimensional business problems
• Minimum of 2 years of management experience
• Demonstrated ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve results