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By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Position Summary:
The Service Support Manager will serve as a subject matter expert responding to and managing non-assay related technical requests for assistance primarily from the Field Service engineers but can also include the Technical Support and Field Applications teams.
This individual will serve as a conduit between internal and field teams, owning and driving real time inquiries to resolution. Additionally, the role includes generating internal and customer facing quality documentation, as well as resources for the global field teams, conducting technical training for the Field Service team, and working closely with Engineering and Operations teams to keep field personnel informed of production trends and improvements.
Annual Base Salary Range (depending on experience and qualifications) is $120,000 - $135,000.
Key Responsibilities:
Education and Experience:
Knowledge, Skills and Abilities:
Why Join Bio-Techne:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Bio-Techne is an E-Verify Employer in the United States.
Full Time
Scientific Services
$93k-115k (estimate)
06/22/2024
08/24/2024
proteinsimple.com
SAN DIEGO, CA
200 - 500
2004
Private
JOSEPH WILDER
$10M - $50M
Scientific Services
ProteinSimple develops and commercializes proprietary systems and consumables for protein analyzis.