2 REMOTE - 988 Crisis Chat and Text - Cumberland, MD Jobs in Cumberland, MD
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REMOTE - 988 Crisis Chat and Text - Cumberland, MD
$67k-82k (estimate)
Full Time | Ancillary Healthcare
2 Months Ago
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ProtoCall Services Inc. is Hiring a Remote REMOTE - 988 Crisis Chat and Text - Cumberland, MD
Benefits
We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.
Headquartered in Portland, Oregon, Protocall serves customers in U.S and Canada with fully-integrated contact centers in Portland, OR, Grandville, MI, and Albuquerque, NM, as well with a remote team in selected states. Learn more about us on our website Protocall Services.
Overview Role Of a Remote Crisis Counselor
- Medical dental, life insurance, 401k, STD/LTD and EAP services
- An accrued planned time off package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment
- Opportunity for advancement
- Bachelor’s Degree from a 4 yr accredited college or university
- 1 year experience 988 chat and text
- You reside in WA, OR, AZ, NM, MI, KS, IL, IN, GA, NC, MN, MD, TN, PA, OH, AL, CO
We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.
Headquartered in Portland, Oregon, Protocall serves customers in U.S and Canada with fully-integrated contact centers in Portland, OR, Grandville, MI, and Albuquerque, NM, as well with a remote team in selected states. Learn more about us on our website Protocall Services.
Overview Role Of a Remote Crisis Counselor
- Working from home maintaining HIPAA compliance and focus requiring private office space
- Speak with consumers over the phone connecting with people experiencing emotional distress or mental health issues
- Building rapport and client engagement
- Assessing/mitigating risk and manage documentation while on calls
- Provide available resources or information needed
- Identify safe, positive ways of coping and/or developing a safety plan
- Emergency intervention that may be needed
- Remaining calm and professional while multi-tasking in a fast paced environment
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ancillary Healthcare
SALARY
$67k-82k (estimate)
POST DATE
07/22/2024
EXPIRATION DATE
08/15/2024
WEBSITE
protocallservices.com
HEADQUARTERS
PORTLAND, OR
SIZE
100 - 200
FOUNDED
1992
TYPE
Private
CEO
PHIL EVANS
REVENUE
$10M - $50M
INDUSTRY
Ancillary Healthcare
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About ProtoCall Services Inc.
ProtoCall is an online platform that offers clinical partnership and healthcare solutions to individuals and businesses.
Show more
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