Our Customer Support team is growing! Must be able to work 100% in office. About Prototek Prototek is a leading national provider of digital based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services.

Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial.

Prototek has manufacturing locations across the United States including facilities in New Hampshire, Wisconsin, California, Colorado, and Pennsylvania.

Prototek is ISO 9001 : 2015 and AS9100D : 2016 certified as well as ITAR Registered. For more information, visit www.prototek.

com . Job Summary The role of the Customer Support Data Administrator is to manage and maintain critical data, ensuring accuracy, and supporting company decision-making processes.

Assisting colleagues in performing data-related tasks will be required; effective communication will be crucial. This position will work in a dynamic environment with tight deadlines.

Essential Functions Utilize company ERP and CRM databases to achieve the following : Accurately input data into spreadsheets and databases.

Validate and verify data to ensure consistency and correctness. Identify and correct any discrepancies or errors. Create and maintain reports using Excel or other spreadsheet tools.

Analyze data trends and provide insights to stakeholders. Collaborate with cross-functional teams to enhance data management processes.

Propose and implement improvements to streamline data workflows. Document data management procedures and guidelines. Ensure adherence to data quality standards.

The Ideal Candidate Will Offer : Proficient data entry and management skills. t Proficient knowledge of data visualization tools.

Proficient knowledge of database management systems. Proficient knowledge Microsoft Excel, ERP, and CRM systems. Demonstrate effective written and verbal communication skills to tactfully collaborate with team members.

Education and Experience : Degree in Business, Information Systems, Statistics or related field required. 2 years of experience in a data management or related position required.

Experience with Salesforce or other CRM systems preferred. Work Hours / Travel : Monday Friday, 1st shift hours. Remote work occasionally available upon approval.

No travel required. What Prototek Offers : Career advancement opportunities Competitive pay scale Paid time off (PTO) starting at 80 hours with annual increases 8 paid Holidays annually Education reimbursement program Health, dental, vision, life and short-term disability insurance Company paid life and long-term disability insurance Employee Assistance Program (EAP) 401(k) match : 100% of 3% and 50% for 4% and 5% Additional Information : Prototek maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities.

This position is subject to ITAR which requires U.S. Person status. ITAR defines U.S. Person as U.S. Citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status.

Apply TODAY! We look forward to meeting you! We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class.

EEO is The Law - click here for more information : https : / / www.eeoc.gov / sites / default / files / migrated files / employers / poster screen reader optimized.

pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us : HR@PROTOTEK.

COM . You may also write to us and we will be happy to assist you with the application : Prototek, 205 Pine St., Hopkinton, NH 03229 Powered by JazzHR

Last updated : 2024-06-13