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Description
THE ROLE
The Program Director provides business development leadership for the implementation of strategic business development ventures and service line development for the North Division, including but not limited to strategic planning, capital planning, acquisitions, and collaborative joint ventures with other providers and partners. This position will also develop business plans and other strategic planning material as required to support business decisions, program development and implementation. The incumbent provides leadership and develops annual goals and objectives and is responsible for the strategic planning process of the North Division. The Director will also provide strategic expertise/counsel for the Executive Leadership of the Division and give valuable input and support to various Divisional and System groups, committees, initiatives and projects.
The position oversees the strategic market growth of all service lines within the Division to ensure seamless patient management along the care continuum offering cost efficient and high-quality services that are competitive in the marketplace. Duties include developing outreach program, cultivating partnerships with external partners within the local post acute industry, guiding strategic plans consistent with Divisional strategic plan, conducting annual goal setting, performance monitoring, physician relationship strategies, and performance improvement initiatives.
This position is accountable for assessing, planning, developing and implementing strategies and tactics to achieve optimal financial performance, cost efficiency, clinical superiority, and market leadership.
ESSENTIAL FUNCTIONS
Develops a collaboration plan with external community partners within the local post-acute care industry to foster relationships, facilitate appropriate care transitions, and to stay connected to industry standards and regulations.
Ensures alignment with community and agency groups to support patient care across the continuum to include gap assessment and analysis of future needs.
Serves as community partnership liaison for post-acute care placement; develops and leads internal process for prioritization of patient placement across all care sites within PSJHS.
Provides leadership and expertise to develop and oversee a system process of care transitions within post-acute care that delivers safe and effective transitions of care for patients and appropriate utilization of all segments of the health system.
Creates single-payor agreements with community partners across the healthcare landscape in conjunction with internal and external stakeholders.
Responsible for optimizing discharge planning methods and processes in partnership with Case Management teams.
Directs the identification and deployment of best practices to support organizational strategic objectives.
Drives the adoption of innovative practices.
Communicates with Directors of Case Management across the Population Health Area on key initiatives to drive quality performance.
Provides subject matter consultation to operating units in support of care management and social work goals.
Provides leadership and oversight for effective fiscal management, performance improvement activities, and compliance with all relevant policies/procedures and regulations. Actively participates in the budget and goal setting process.
Directs human resource initiatives and talent management efforts for designated areas. Provides leadership, guidance, development, and continuing education to staff. Selects, develops, coaches, mentors, and assesses performance of staff.
Active participant and member of the Executive Leadership team by furthering achievement of strategies, goals and objectives and reporting systems: Actively and willingly participates in assigned committees, task forces and other work groups. Attend management/retreats and/or other management functions. Participates in management skills development.
Manages all strategic requests that involve healthcare entities in the community that improve the care continuum.
Conduct routine service line portfolio review and makes overall strategic recommendations to ensure potential growth aspirations can be achieved on an annual basis as well as ensure a balanced market performance position.
Ensure that targets are developed to improve post-acute venue availability and utilization as appropriate.
Participate in PH&S committees and projects to ensure System best practices are shared and incorporated into service line strategies and structures.
Ensure that service line specific plans are created, reviewed, and implemented per plan expectations.
Performs other duties and responsibilities as assigned.
QUALIFICATIONS
Bachelor's Degree in Health Services, Business Administration, Public Health, Nursing, or related field of experience
Master's Degree in Health Services, Business Administration, Public Health, Nursing, or related field of experience
8 years of relevant experience (business development in healthcare, post-acute care, people leadership, etc.)
Understands and contributes to the development of key organizational priorities in the area of physician alignment, partnership strategies and payor models
Manages relationships across various teams within highly complex and matrixed organization
Anticipates and takes personal responsibility for customer satisfaction
Consistently goes out of the way to listen, understand and support the needs of others in a sensitive manner
Performs challenging tasks efficiently and effectively
Anticipates problems and takes corrective action prior to completing the task
Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance
Demonstrated planning and project management skills
Strong attention to detail and excellent analytical skills
Demonstrated management skills and ability to work effectively to build relationships with community partners, colleagues, customers, and executive management through positive interaction
Flexibility and responsive to change
Proven ability to organize multiple projects, schedules, demands and to meet shifting priorities
Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment
Listens with sensitivity and openness
Actively seeks constructive feedback and remains open and receptive to it
Anticipates the information needs of others
Proven skills in communicating with community partners, customers, caregivers and support staff
High visibility throughout the organization with an approachable, personable and optimistic demeanor
A detail-oriented leader with a project management mindset; the ability to see the big picture and think strategically combined with a deep understanding of the day-to-day operations
Embodies Servant Leadership, is driven by our Mission, and inspires all those around them
Honest, has integrity and ensures accountability for themselves and others
Continuous learner and lets their curiosity and courageousness drive them to creative and innovative solutions
Strategic thinker and executor, taking calculated risks and making difficult decisions to move the organization forward
Able to navigate and influence in a highly complex, matrixed organization, utilizing the right resources as the right time to get results, particularly during times of change and ambiguity
Strong business and financial acumen, who understands healthcare economics, performance and quality metrics and is able to identify disruptive market forces and seize opportunities
Strong communicator with high emotional intelligence that builds relationships and trust and collaborates with all stakeholders
Understands their role as a Talent Steward and has a successful track record of developing, coaching and grow their team
Advocates for the patients and communities we serve
A sense of humor and positive attitude.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Requsition ID: 298309
Company: Providence Jobs
Job Category: Project Management
Job Function: Project/Product Management
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 3002 ADMINISTRATION WA PRMCE
Address: WA Everett 1321 Colby Ave
Work Location: Everett Medical Ctr Colby-Everett
Pay Range: $72.72 - $117.05
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits
Full Time
$157k-199k (estimate)
07/18/2024
09/17/2024
providencegroup.com
CHARLOTTE, NC
<25
2000
Private
CHARLES CAMPBELL
<$5M
The Providence Group is a North Carolina-based retail brokerage firm that provides site selection, sales & leasing, property management and disposition services.