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Position Title: Solutions / Customer Support SpecialistLocation: RemoteCompany: Proximity LearningEmployment Type: Full-time
About Proximity Learning:
Proximity Learning is a pioneer in innovative educational solutions, dedicated to bridging the gap in K-12 education through live, online instruction. Our mission is to provide every student with access to high-quality teachers, regardless of geographic barriers. We are seeking a dedicated Solutions / Customer Support Specialist to join our dynamic team and contribute to our commitment to excellence.
Role Overview:
As a Solutions / Customer Support Specialist, you will utilize your critical thinking and troubleshooting skills to address technical questions related to our learning management system and video conferencing platforms. Beyond tech support, you will provide personalized guidance and solutions to meet the needs and inquiries of teachers and districts.
The ideal candidate will have prior teaching experience, exceptional problem-solving and communication skills, and a passion for collaboration. If you are ready to advance your career and join a dynamic, rewarding team of professionals, we encourage you to apply. We look forward to seeing how you can help us continue to positively impact education.
Key Responsibilities:
Requirements and Skills:
What We Offer:
All interested candidates must use the link below to complete our Culture Index survey if they want to be considered for this position.
https://surveys.cultureindex.com/s/H65Y13ZG2l/69423
Full Time
Preschool & Daycare
$59k-79k (estimate)
07/03/2024
09/04/2024
proxlearn.com
Austin, TX
100 - 200
Preschool & Daycare
The job skills required for Solutions Support Specialist include Troubleshooting, Customer Support, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Solutions Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Solutions Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Solutions Support Specialist positions, which can be used as a reference in future career path planning. As a Solutions Support Specialist, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solutions Support Specialist. You can explore the career advancement for a Solutions Support Specialist below and select your interested title to get hiring information.