Job description:

The Operations Center is seeking a Network Controller/Engineer who will be responsible for monitoring and taking corrective action on infrastructure within a 24/7/365 NOC environment. The Tier1 team is responsible for supporting the IP network and telecommunications infrastructure nationwide.

Required Skills & Experience:

• Must be able to work any assigned shift in a 24/7/365 environment including weekends and holidays; must be flexible with changing shifts as needed

• Remedy Incident Management

• Telecommunications and/or IP network job related experience

• Must be proficient typing

• Excellent written and verbal communications skills

• Independent problem solver and strong team player capable of making solid fact-based decisions under pressure

• Strong troubleshooting skill; solid understanding of network fundamentals and concepts

• Cisco CCNA and/or on the job experience managing and supporting Cisco technology

• Telecommunications, RF, Microwave, Wi-Fi

• Fast paced environment

• Service Desk