Job Classification:
Technology - Engineering & Cloud
Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team & Role 
As a Senior Infrastructure Developer on/in the OCC Operations Team you will partner with product owners, tech leads, designers, software engineers and delivery professionals to improve OCC operations and operations intelligence platforms. You will develop software and automated solutions to manage the lifecycle of infrastructure services as we solve sophisticated business problems, deploy innovative products, services, and experiences to delight our customers! In addition to applied experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning.

Here is What You Can Expect on a Typical Day 

• Meet with team members to determine requirements for continuously monitoring system performance and health of critical systems.
• Continuously evaluate existing views/sites/metrics and implement changes as needed.
• Meet with businesses and users to understand critical observability points of interest within a system, process or application then turn those requirements into customer facing views.
• Analyze logs, metrics and alerts from critical systems and built custom views, points of interest and overall system health.
• Build advanced observability views to show critical metrics for in-house OCC systems.
• Configure observability tools and develop and refine alerts, reports and views for easy customer consumption.
• Identify system bottleneck, overall system costs, performance issues, testing results with custom dashboards.
• Support development efforts and advancements around the organization internal website and continue adding new features and maintaining existing development efforts.
• Collaborate with different business units building comparison views showing current teams overall workloads while comparing them to historical trends ultimately showing areas of improvement.
• Ability to work with PO’s and CPO’s to understand what metrics are important to their area’s and application, then bring that back to the team and create appropriate metrics for visibility.
• Create easy to follow documentation for end users to follow when using different observability tools and calling out what critical metrics and their impact.

 
The Skills & Expertise You Bring 

• Bachelor of Computer Science or Engineering or experience in related fields
• Leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
• Experience with agile development methodologies and Test-Driven Development (TDD)
• Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
• Excellent problem solving, communication and collaboration skills
• Applied experience with several of the following:
• A mix of both technical expertise. Analytical skills and the ability to well with team members as well as on your own.
• Observability platforms : PowerBI, Grafana, Splunk, Dynatrace, Tableau
• Web platform: HTML, SharePoint, Confluence
• Agile: Jira knowledge, and Jira observability dashboard creation., Miro knowledge
• Programming Languages: Python, Shell/Power scripting, Groovy, Modern languages
• Application Programming Interfaces (API): Consumption & Development 
• Test/Quality capabilities & methodologies (functional & nonfunctional) and associated tooling including quality automation 
• Infrastructure & Cloud Security best practices including DevSecOps 
• Dev Ops Tools & Practices: awareness, understanding of DevOps automation tools, practices & capabilities (continuous integration & continuous delivery)
• Software Development Life Cycle (SDLC): Development and Design Fundamentals including SDLC and coding standards
• Cloud Computing: Understanding and knowledge (of 1 or more): AWS, Azure or GCP 
• Cloud service consumption
• Disaster Recovery and High Availability

Preferred Qualifications

• Financial/Insurance industry knowledge is a plus, not a must

You’ll Love Working Here Because You Can 
Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.
Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $105,100.00 to $156,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
The Prudential Insurance Company of America, Newark, NJ and its affiliates.
Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.
PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.