Shipping and Quality Control Specialist

Bishop, TX PSC Group is seeking a Shipping and QC Specialist to support our Sustainability Logistics operation. This person will serve as an advocate for the customer, work proactively to understand customer concerns and needs, and will facilitate follow-up to resolve any issues and concerns.

If you’re looking for a stable, long-term career in a booming industry, then consider joining the PSC family!

Work Schedule : Monday Friday, 8-hour shifts with possible weekends on call.

Job Duties & Responsibilities :

• Receives, processes, and follows-up on all customer orders.
• Generates pick tickets related to customer shipments
• Collaborates with customers on day-to-day operations.
• Works in NetSuite to enter all customer, supplier and carrier master data ensuring accuracy.
• Creates and processes BOL’s, Pick Lists, Purchase Orders, Shipments.
• Monitors and receives shipment receipts and enters in NetSuite.
• Reports any inventory or order inaccuracies to appropriate team member.
• Take ownership of customer issues and following problems through to resolution.
• Conducts investigations and creates corrective action plans for any customer related discrepancies.
• Schedule outbound shipments with 3rd party freight.
• Complete a Quality Control (QC) on all material purchased.
• Complete tallies for materials purchased.
• Completes any other duties that may be assigned to complete the job.

Job Qualifications :

• Two years of experience in a warehouse customer service role is preferred, but not required.
• Proficient in MS Office (Word, Excel, and Outlook).
• Strong organizational and time management skills
• 18 years or older and legally able to work in the U.S.
• Stable work history with good references from past employers
• Pass a drug screen, physical, and background check.
• PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.

Why join the PSC team?

• Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.
• PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.
• Check out our videos at PSC Group - Career Videos to see how the work we do makes a difference and is essential for our economy.
• The work we do makes a huge impact in our nation's economy. Check out our videos at to learn more.
• Check out our online newsletter "The Connection" which contains articles about our work groups, recognition events, and achievements of our employees and their family members at .
• Our Core Values serve as the foundation for all we do how we conduct our business, serve our customers, and treat members of our PSC family. Learn more at .

Employee Benefits :

• Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families.
• Company-paid life, short-term, and long-term disability insurance
• Matching 401(k) plan to help employees save money for retirement
• Vacation, sick leave, and holiday benefits (varies by work group)
• Incentives, discounts, and bonuses
• Industry-leading training and development programs

Physical Requirements :

You must be able to :

• Speak, write, read fluent English. Hear and have good vision.
• Regular on-site attendance and punctuality is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

The requirements listed above are representative of the knowledge, skill, and / or ability required. This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job.

Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

PSC Group, formerly known as Petroleum Service Corporation, is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Last updated : 2024-08-28