2 Service supervisor Jobs in Audubon, NJ
PSEG is Hiring a Service supervisor Near Audubon, NJ
- Assure customer satisfaction for residential and small industrial and commercial customers; includes interaction with municipalities, government agencies / officials on behalf of PSE&G.
- Maintain performance records to ensure proper productivity and quality of work.
- Ensure technical development of Appliance Service Associates. Train, appraise and evaluate work performance. Provide technical expertise for supervised employees as required.
- As required, coach and counsel employees and resolve employee and industrial relations matters.
- Assure work practices are safe and quality-driven.
- Ensure follow-up and customer contact on BPU / Executive inquiries.
- As Appliance Service is a 24 / 7 operation, you must be willing to respond outside of normal working hours. You may also be required to work in an alternate location.
Job Specific Qualifications
Required :
High School diploma
Minimum 3 years' experience in appliance repair or the construction / operation / maintenance of gas distribution facilities
- Broad knowledge of and experience in the gas delivery business
- Leadership skills; Ability to achieve results in challenging situations
- Analytical skills, strong Knowledge of Microsoft Office
- Must obtain an acceptable score on the First Line Supervisor's Test (FLST) unless presently an internal employee directly supervising ( responsible for performance review) blue collar, operating department / represented associates for a minimum of 12 continuous months.
For those who have previously taken and received an acceptable score on the FLST but who are not presently and directly supervising represented associates, test results will be valid for a maximum period of two years from the date the test was taken.
- Knowledge of the Company / Union Bargaining agreement
- Must possess and maintain a valid US driver's license with a satisfactory driving record.
- This is a safety sensitive position. testing is required.
Desired :
- Associate or Bachelor's degree
- Mechanical skills, knowledge of HVAC and Energy Consuming Equipment
- Plumbing, electrical or mechanical Trade-related licenses and certifications
- Strong presentation skills
Minimum Years of Experience
3 years of experience
Education
Data Needed in Data Needed
Certifications
None Noted
Last updated : 2024-06-13
Job Summary
Full Time
Banking
$71k-92k (estimate)
06/15/2024
09/13/2024
pseg.com
SOMERSET, NJ
7,500 - 15,000
1903
Public
JOHN GRABENSTEIN
$5B - $10B
Banking
Related Companies
About PSEG
PSEG engages in the generation, transmission, distribution and sale of electric energy and natural gas.
The job skills required for Service supervisor include Leadership, Microsoft Office, Customer Satisfaction, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service supervisor positions, which can be used as a reference in future career path planning. As a Service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service supervisor. You can explore the career advancement for a Service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Supervisor job description and responsibilities
The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
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Document task completion through daily service reports.
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Conduct regular performance evaluation of environmental service staff.
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Create and maintain environmental service staff schedule.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Supervisor jobs
At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.
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All supervisors should be prepared to deal with a crisis.
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Deliver fast, effective resolutions.
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Assisting customer service staff with duties where required.
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Step 3: View the best colleges and universities for Service Supervisor.
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