336 Customer Service Representative Jobs in San Antonio, TX
PSG Global Solutions Careers is Hiring a Customer Service Representative Near San Antonio, TX
The Opportunity
Description
We're looking for a Customer Service Representative , working in Banking/Finance industry in San Antonio, Texas, United States .
- Provide quality customer experience while working to resolve customer's complaints/enquiries. Types of calls include payments, lost/stolen cards, dispute, fraud, transaction review, digital options, balance transfers.
- Research cases independently.
- Review customer's credit card profile, payments, reviewing accounts, assisting the customer understand their balances.
- Transfer more escalated calls to another department.
Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it!
Experience Required for Your Success
- 6 months customer service experience
- Call Center experience is a plus
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Confident with handling heavy incoming volume 80-100/day
- Excellent communication skills
- Great interpersonal skills
- Creative in problem solving
- High Attention to detail, strong organizational, multi-tasking, and prioritizing skills
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Job Summary
Full Time
$38k-48k (estimate)
06/21/2024
07/09/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
