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The Opportunity
Description
We're looking for a Resource Planning Associate Representative , working in Insurance industry in Houston, Texas, United States .

• Establish concierge level relationships with assigned providers.
• Work with providers to understand their preferences (e.g., availability, territory, etc.) and balance with the needs of the business.
• Create and execute daily provider schedules based on staffing and patient needs.
• Review daily schedules for accuracy and release schedules when final.
• Map out provider and patient locations and availability to create a daily route for the providers.
• Communicate effectively with the department through email about provider's schedule status, leads to call, and any daily assignments.
• Place reminder calls to patients with upcoming appointments. Calls are recorded for quality assurance and compliance.
• Respond to emails/calls throughout the day from providers, schedulers, and upper management in a timely manner.
• Meet or exceed individual and department service levels and service standards.

Our Client
Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it!
Experience Required for Your Success

• Customer Focus - Acts with a customer-first mindset by establishing and maintaining effective relationships with internal and external stakeholders to earn and keep their trust and respect.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Dealing with Ambiguity - Can effectively cope with change, shift gears comfortably, and can juggle competing priorities.
• Learning and Applying Quickly - Learns quickly when facing new problems, experiments and will try anything to find solutions, enjoys the challenge of unfamiliar tasks

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?