33 Verizon Customer Service Representative (CSR) Jobs in Newport, VA
PSI Virginia Beach is Hiring a Verizon Customer Service Representative (CSR) Near Newport, VA
A thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Verizon Customer Service Representative works with the Customer Service and Sales team. The Verizon Customer Service Representative will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Verizon Customer Service Representative:
- Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
- Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience
- Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
- Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
- Developing strong leadership and interpersonal skills
- Driving sales through promotional campaigns
What We Are Looking For in Our Verizon Customer Service Representative:
- Bachelor’s degree in business, marketing, or similar concentrations
- A consistent overachiever with a drive for perfection
- Must be able to work full-time hours and have weekend availability
- Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
- Patience, empathy, and passion for people
- Confidence and public speaking skills
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Job Summary
Full Time
$52k-68k (estimate)
05/02/2024
09/09/2024
The job skills required for Verizon Customer Service Representative (CSR) include Customer Service, Products and Services, Customer Support, Leadership, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Verizon Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Verizon Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Verizon Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Verizon Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Verizon Customer Service Representative (CSR). You can explore the career advancement for a Verizon Customer Service Representative (CSR) below and select your interested title to get hiring information.
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