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40 Help Desk Technician Jobs in Columbus, OH

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Brooksource
Columbus, OH | Full Time
$52k-64k (estimate)
2 Days Ago
Digitek Software, Inc.
Columbus, OH | Full Time
$57k-71k (estimate)
5 Days Ago
Insight Global
Insight Global
Columbus, OH | Full Time
$66k-83k (estimate)
5 Days Ago
Encore Strategic
Columbus, OH | Full Time
$55k-69k (estimate)
3 Days Ago
PSI
Columbus, OH | Contractor
$55k-69k (estimate)
1 Week Ago
Cloudinity
Columbus, OH | Contractor
$59k-74k (estimate)
1 Week Ago
Rudolph Libbe Group
Columbus, OH | Full Time
$46k-56k (estimate)
6 Months Ago
Laiba Technologies
Columbus, OH | Contractor
$51k-64k (estimate)
2 Months Ago
Purple Drive Solution
Columbus, OH | Contractor
$49k-61k (estimate)
2 Months Ago
Halcyon Solutions, Inc.
Columbus, OH | Contractor
$59k-73k (estimate)
4 Weeks Ago
American Business Solutions
Columbus, OH | Contractor
$51k-64k (estimate)
5 Months Ago
Skywalk Global
Columbus, OH | Full Time
$59k-74k (estimate)
3 Months Ago
Diversified Systems.com
Columbus, OH | Full Time
$55k-69k (estimate)
3 Weeks Ago
Techsara solutions Inc
Columbus, OH | Contractor
$55k-69k (estimate)
3 Months Ago
Supreme Court of Ohio
Columbus, OH | Full Time
$60k-75k (estimate)
7 Days Ago
Beacon Hill
Columbus, OH | Full Time
$52k-64k (estimate)
4 Weeks Ago
applied.valhalla.stage
Columbus, OH | Full Time
$55k-69k (estimate)
1 Month Ago
FST Logistics
Columbus, OH | Full Time
$66k-83k (estimate)
4 Weeks Ago
infraSource
Columbus, OH | Full Time
$99k-127k (estimate)
2 Months Ago
American Business Solutions
Columbus, OH | Contractor
$55k-68k (estimate)
3 Months Ago
American Business Solutions
Columbus, OH | Contractor
$55k-68k (estimate)
3 Months Ago
Focussoft Tech Inc
Columbus, OH | Contractor
$51k-64k (estimate)
1 Week Ago
Brooksource
Columbus, OH | Full Time
$49k-61k (estimate)
1 Week Ago
Insight Global
Insight Global
Columbus, OH | Contractor
$61k-77k (estimate)
3 Weeks Ago
Keanesoft
Columbus, OH | Full Time
$69k-87k (estimate)
1 Month Ago
OtterBase - OH
Columbus, OH | Full Time
$59k-74k (estimate)
3 Days Ago
Help Desk Technician
PSI Columbus, OH
$55k-69k (estimate)
Contractor 1 Week Ago
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PSI is Hiring a Help Desk Technician Near Columbus, OH

Essential DutiesRespond to and diagnose interactions using systems analysis techniques and procedures through interactions with customers (faculty, staff and students) via phone, e-mail and or walk-in. Incident or Request recognition, research, consultation, resolution recognition, feedback to customers, and ownership. Provide excellent customer service and set expectations based upon the Incident management and Request fulfillment processes. To own all customer interactions through resolution and to recognize when to escalate.-- 75%
To assist Service Desk Managers with report creation, trending analysis, and other ad-hoc projects, on a needed basis. --25%
Required Skills
  • 1-year Help Desk/Operations experience, or an equivalent - combination of education and experience. Must possess excellent phone-based communication skills.
  • PC and computer terminology, computing technologies, PC operating systems, and applications, is required. Working knowledge of and experience with desktop hardware and peripheral units or components and their connectivity in a wired or wireless environment,
Desired Skills
  • Working knowledge of and experience with Microsoft Operating Systems and Microsoft Office products is preferred
  • Prior experience in a direct customer service role via the telephone is preferred.
  • Industry Certifications are a plus.

Job Summary

JOB TYPE

Contractor

SALARY

$55k-69k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/19/2024

HEADQUARTERS

MIAMI, FL

SIZE

500 - 1,000

FOUNDED

2009

CEO

ANGELA GIBBS

REVENUE

$200M - $500M

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PSI
Contractor
$82k-107k (estimate)
2 Days Ago
PSI
Contractor
$116k-148k (estimate)
2 Days Ago
PSI
Contractor
$82k-107k (estimate)
2 Days Ago

The job skills required for Help Desk Technician include Help Desk, Customer Service, Operating System, Microsoft Office, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.

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