Role: ServiceDesk Agent
Location: Muscatine, IA (Need local only)
Hiring: Fulltime.

Job Description:

We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction.

Requirements:

• 0 to 2 years of experience in Field Service experience
• Willingness to learn and work under the guidance of senior technicians required
• Excellent problem-solving skills and the ability to work independently or in a team required
• Exceptional communication and interpersonal skills required, English Literacy
• Produce timely and detailed service reports
• Ability to pass physical, drug, driving, and background checks required

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• Under 1 year

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Muscatine, IA 52761 (Preferred)

Ability to Relocate:

• Muscatine, IA 52761: Relocate before starting work (Preferred)

Work Location: In person