Department: Jackson Memorial Hospital - Employee Health Services
Address: 1500 NW 12th Ave, Miami, FL 33136
Shift details: Full-Time, Monday-Friday, 7:30am-4:30pm
Why Jackson:
Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.
Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.
Position Summary
The Senior Employee Health Office Coordinator is a multifunctional position that provides professional, technical and clinical support for a key function of Occupational Health Services. Work is highly confidential and involves sensitive legal and organizational issues. Work may include:

• Preparing, receiving and distributing routine and legal correspondence
• Producing medical records for third party requests
• Analyzing medical records to ensure proper coding, charges and compliance with occupational and legal guidelines
• Analyzing medical records and other data to prepare statistical reports
• Scheduling meetings and/or medical exams
• Providing information to clients and performing compliance procedures.

Depending on the assigned function, this position may also be required to:

• Assist with ordering and receiving medical and non-medical supplies
• Preparing invoices and monitoring expenses
• Taking and preparing minutes for assigned meetings and performing payroll procedures or supporting leave of absence functions.

A person in this position must have excellent organizational and customer service skills. The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decision.
Responsibilities

• Acts as a receptionist and first point of contact for assigned areas.
• Screens and distribute phone calls and visitors and maintains workflow for assigned area.
• Listens to clients and provides counseling and written information commensurate with level of expertise and departmental guidelines.
• Ensures appropriate referrals are made and that action is completed at the time of contact.
• Analyzes medical records and other information and maintains data in paper and automated Occupational Health Record systems according to departmental and legal guidelines.
• Receives, time and date stamps, analyzes, sorts, distributes and/or responds to or refers medical, legal and administrative correspondence within the same day received. This includes FAX, Email, phone or written correspondence.
• Files all documents approved for inclusion in Occupational Health Record according to policy.
• Prepares and distributes routine medical, legal and administrative correspondence, according to policy.
• Analyzes the medical record, databases and other resources to prepare reports, graphics, and materials for presentation.
• Photocopies medical record and other documents for hearings, subpoenas, and for management and employees in accordance with departmental policies and procedures.
• Maintains documentation of all information released.
• Arranges meetings, conferences or schedules appointments as directed.
• Arranges for medical exams, or other services as directed and monitors for completion of contracted services.
• This includes ensuring that all services are provided and written reports are received before arranging for payment of invoices.
• Utilizes various reports and automated systems to perform compliance functions for assigned areas.
• Sends out courtesy, past due and compliance reports according to protocol.
• Maintains and safeguards confidentiality of health information and health records.
• Is cross trained with the Occupational Health Assistant and performs all key functions.
• Performs intake and initial analysis for FMLA, and other leave of absence functions.
• Performs intake, initial analysis and documentation of work related injuries and submits First Report of Injury.
• Coordinates pre-placement screening process.
• This includes performing intake and scheduling exams, communicating with prospective employees and students and ensuring compliance with regulatory and organizational requirements.
• Takes and prepares minutes for committees or other official meetings.
• Orders and monitors receipt of office, medical or other supplies and maintains an adequate supply.
• Assists with monitoring budget and expenses.
• Prepares and submits requisitions, obtains appropriate authorization and monitors until vendors are paid.
• Supervises messenger services.
• Maintains Department personnel and time and attendance records.
• Performs Kronos Editing, staffing and payroll functions for department with appropriate training.
• Is cross-trained in medical record production and appointment profile procedures and performs as supervisor in the absence of the Occupational Records Supervisor.
• Points out potential problems and/or errors to management and other staff.
• Recommends the addition of new policies or modifications to existing policies to ensure compliance with agency, federal, state and local ordinances as well as operational efficiency.
• Participates in the disaster response activities.
• Communicates effectively orally, in writing and by listening in the modes of speaking with small groups, providing directions and in preparing notes and reports.
• Effectively demonstrates a working knowledge of computers, automated search methods and effectively uses the various information access methods available in a contemporary Human Resources Department with a high degree of proficiency and accuracy.
• Demonstrates a working knowledge of Occupational Health, Workers Compensation and Human Resource processes.
• Demonstrates models behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs other related duties as assigned.

Experience
Generally requires 3 to 5 years of related experience.
Previous experience in a medical/hospital setting preferred.
Education
High school diploma is required.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.