POSITION PROFILE:

Reporting to the Banquet Manager, the Server interact with guests and ensure they have a great experience when dining and meeting at the property. The Server is responsible for a positive guest experience while serving guests in a friendly and efficient manner. The Server is expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, always. Strives to model the Pursell Farms core values in the completion of their work.

ESSENTIAL JOB FUNCTION:

Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure room is set as contracted.

Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.

Be in communication with the Banquet Captain/ Lead Server in regards to any special needs.

Set tables, glassware, flatware and silver ware per dining rules and specification.

Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.

Keep station neat and clean while servicing guest per established policies and procedures.

Maintain a proper dining experience, delivering items, fulfilling guest's needs, removing courses, replenishing utensils, refilling glasses.

Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.

Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.

Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.

Perform other duties as assigned.