Position Summary:

The Technical Project Manager validates the project scope, plans, and schedules for technology enablement projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g., delivery process, roles and responsibilities, operational norms, compliance).

The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Primary Responsibilities:

Validates the project scope, plans, and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g., delivery process, roles and responsibilities, operational norms, compliance). Identifies risks to program success and escalates to management as necessary. Manages project delivery process, scope, and costs of moderately complex projects under broad supervision; drives completion of the project. Manages stakeholder relationships; develops and executes communication plan. Manages change by identifying impacts of the project, building awareness and support for change within the organization, and contributing to development of training. Evaluates project results against success metrics; recommends or implements changes to processes, resources and solutions that improve productivity and product. Consistently delivers established team reporting and guidance metrics. Updates job knowledge by participating in educational opportunities.

Required Qualifications:

Bachelor's Degree Computer Science, a related field, or equivalent experience Project management education and/or experience. Strong analytical mind with problem-solving aptitude. Exceptional verbal and written communication skills. Minimum 5-7 years of pharmacy, healthcare, or related work experience.

Preferred Qualifications:

Five (5) years of experience in software and/or product development or related field. Understanding of insurance and adjudication processes Proficient in cross training in various departments, knowledge of interdepartmental coordination and communication procedures

Skills and Abilities:

Proficient in PC applications.

Business acumen (knowledge of the pharmaceutical industry, including the applications for IQVIA data) Change management/process analysis skills.

Strong communication skills, including ability to train, present and deal tactfully with clients.

Project management experience in overseeing or contributing in difficult, multi-discipline projects Managerial skills, including a strong focus on team building.

Knowledge of IQVIA databases and report creation process.

Professional Competencies:

Business Skills and Knowledge

• General Management

Demonstrate analytic and problem-solving skills, and understand the impact of individual

decisions on other parts of the organization and the environment.

• Financial management

Understanding of financial analysis, reimbursement techniques and strategies, and

financial outcome measures. Application of financial analysis and planning to achieve

organizational objectives.

• Quality improvement

Application of techniques that continually improve the quality of care provided, patient

safety, organizational performance, and the financial health of the organization.

Knowledge of the Health Care Environment

• Health Care Systems and Organizations

Demonstrate an understanding of how the various components of the health care

system is organized and financed, and how they interact to deliver medical and health

care.

• The Patient’s Perspective

Understand the patient experience, demonstrate a commitment to patients’ rights and

responsibilities, and ensure that the organization provides a safe environment for

patients and their families.

Communication and Relationship Management

• Relationship Management

The ability to build and maintain relationships with internal as well as external

stakeholders that are anchored in trust and where decision-making is shared.

• Communication Skills

Be able to utilize verbal, written and presentation skills to communicate an

organization’s mission, vision, values, and priorities to diverse audiences.

Leadership

• The ability to inspire individual and organizational excellence, create and attain a shared vision

and successfully manage change to attain the organization’s strategic ends and successful

performance.

Professionalism

• The ability to align personal and organizational conduct with ethical and professional standards

that include a responsibility to the patient and community, a service orientation, and a

commitment to lifelong learning and improvement.

IQVIA is an Equal Opportunity Employer that complies with applicable state and local laws governing nondiscrimination in employment. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status