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Description:
Position summary
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.
Job qualifications
* High school diploma or equivalent.
* Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
* Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
* Familiar with general back office procedures to meet and maintain client satisfaction.
* Proven customer service skills are required in order to create, maintain and enhance customer relationships.
* Good written and verbal communication skills, including professional telephone and email etiquette.
* Attention to detail with good organizational skills.
* Must be able to meet deadlines and complete all projects in a timely manner.
* Ability to handle sensitive and/or confidential documents and information.
* Able to make independent decisions that conform to business needs and policy.
* Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
* Must work well in a team environment.
* Must be able to interact effectively with multi-functional and diverse backgrounds.
* Ability to work in a fast-paced environment.
* Must be self-motivated with positive can-do attitude.
Supervision
* Number and title(s) of direct reports (if any): n/a
* Received: Lead Office Services Associate, Supervisor, Manager, Director
Job relationships
* Internal: This position works closely with the Office Services team
* External: Clients
Job duties
(* denotes an "essential function")
* *Utilize appropriate logs for all office services work.
* *Ensure that job tickets are properly filled out before beginning work.
* *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
* *Follow procedures to run jobs in proper order.
* *Communicate with supervisor or client on job or deadline issues.
* *Meet contracted deadlines for accepting, completing, and delivering all work.
* *Troubleshoot basic equipment problems.
* Be able to lift up to 50 lbs. on a regular basis.
* Prioritize workflow.
* Performs Quality Assurance on own and work of others.
* Load machines with various paper, toner, supplies.
* Answer telephone, emails, and place service calls when needed.
* Interact with clients in person, over the phone or electronically.
* Adhere to Williams Lea policies in addition to client site policies.
* Use equipment and supplies in a cost-efficient manner.
Working conditions
* Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
* Ability to work overtime as needed.
* Work is performed in a professional work environment.
* Professional attire required.
* Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.
* Must be able to work standing up all or most of the time.
$18/hr.-$19/hr.
converting to $39,520 annually
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Full Time
$43k-56k (estimate)
06/28/2024
07/11/2024
ultimatestaffing.com
LAWRENCEVILLE, GA
500 - 1,000
2012
TIM CHRISTY
<$5M
Business Services
Ultimate Staffing provides administrative, clerical, customer service and light industrial staffing services on a project or full-time basis. We are the preeminent staffing services company, recognized as a creative industry leader, equally fulfilling the diverse needs of our customers, Ambassadors and coworkers.
The following is the career advancement route for Office Services Associate positions, which can be used as a reference in future career path planning. As an Office Services Associate, it can be promoted into senior positions as an Office Services Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Services Associate. You can explore the career advancement for an Office Services Associate below and select your interested title to get hiring information.
If you are interested in becoming an Office Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Services Associate job description and responsibilities
An office services associate may be tasked in handling incoming calls and other communications.
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They also update paperwork, maintaining documents, and word processing.
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An office associate performs a wide range of administrative and office management tasks.
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Being an office associate can also be responsible in organizing travel by booking accommodation and reservation needs as required.
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Office associates are responsible for the successful operation of the cash management, administrative services and customer service functions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Services Associate jobs
Maintain supply inventory.
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Aiding with client reception as needed.
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Record information as needed.
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Schedule and plan meetings and appointments.
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This job may also mean coordinating with other departments to ensure compliance with established policies.
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Step 3: View the best colleges and universities for Office Services Associate.