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Immediate need for a talented Customer Service Representative. This is a 04 Months Contract opportunity with long-term potential and is located in (Remote).
Please review the job description below and contact me ASAP if you are interested.
Job ID : (phone number removed)
Pay Range : $18.70 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience :
Candidates must have a reliable, high-speed internet connection.
Candidates must have a quiet, private working environment.
Receives requests via telephone regarding Insurance application status and Commissions.
Responds to inquiries from Independent and Client Agents and / or agencies for information and assistance.
Performs research to respond to inquiries and interprets notifications to determine most effective response.
Schedule may vary based on needs of business but core working hours are : Monday-Friday 8-5 : 30 CST.
Performance determined on may factors including phone metrics and quality assurance scores.
Prior Insurance experience preferred. Client experience a PLUS.
2 years experience in customer service, call center environment strongly preferred.
Maintain detailed knowledge of all products and procedures.
Ability to handle high end customers in a professional manner.
Home High Speed Internet, with 25mbps and up is REQUIRED.
Intermediate PC Skills.
Previous experience working in a remote setting is preferred.
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions.
If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Last updated : 2024-07-24
Full Time
IT Outsourcing & Consulting
$38k-48k (estimate)
07/26/2024
08/22/2024
pyramidci.com
CHARLOTTE, NC
1,000 - 3,000
1996
Private
EMMA ADAMS
$200M - $500M
IT Outsourcing & Consulting
Pyramid Consulting is a recruitment process outsourcing firm that provides software development and IT staffing solutions.
The job skills required for Customer service representative include Customer Service, Call Center, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.