4 Field Services support. Jobs in Minot, ND
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Field Services support.
$47k-60k (estimate)
Full Time | IT Outsourcing & Consulting
2 Days Ago
Pyramid Consulting, Inc. is Hiring a Field Services support. Near Minot, ND
Immediate need for a talented Field Services support. This is a Fulltime opportunity with long-term potential and is located in Minot, ND(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-20875Pay Range: $30 - $32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Job ID: 24-20875Pay Range: $30 - $32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
- Relevant Experience - 5 Years
- Contractor’s Field Support services provide hands-on support for infrastructure devices in the Workplace & field.
- Devices supported include PCs, mobile devices, printers, LAN equipment Activities include hardware maintenance, software support and Installs, Moves, Adds & Changes (“IMACs”)
- Troubleshoot, install, printers, drive mappings, permissions, and other end-user computing environment related items.
- Company Hardware and software maintenance and support
- Workplace (Laptops, Desktops, and iOS) device optimization and configuration
- Contractor shall provide onsite desktop services for supported desktop, supported desktop software, and supported devices at Company-designated locations.
- Locations may be modified from time to time by the Company in accordance with the Agreement using the applicable Change Control Procedures.
- Contractor shall provide onsite Desktop services in English for supported desktop, supported desktop software, and supported devices.
- Contractor shall perform the desktop services in a manner that minimizes interruptions to Company’s daily operations.
- Contractor shall perform proactive maintenance of the supported desktop, supported desktop Software, and Supported Devices to minimize downtime.
- LogMeIn as the primary remote-control tool; Company remote control software used as a backup method only.
- Field Services Support shall not manage P1 tickets.
- Field Services support shall manage single user Incidents and VIP tickets, P2, P3, P4, along with Service Requests only.
- The supported devices are listed below:
- Desktops & laptops
- Apple Client OS for remote connectivity (e.g., Citrix), where applicable
- Printer queue and break/fix coordination
- iOS devices
- Android devices, where applicable for Mobile Device Management
- The supported software is listed below:
- Enterprise software part of Company’s standard workplace image (desktop and laptop)
- Provides meeting support and assistance with the use of AV hardware.
- Set up and install A/V equipment such as projectors, TV’s, speakers, microphones, and cameras.
- Maintains functionality of A/V technology and replaces non-working, damaged or obsolete equipment;
- Performs minor equipment repairs or replaces user-serviceable parts on A/V equipment
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#acc
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$47k-60k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
12/29/2024
WEBSITE
pyramidci.com
HEADQUARTERS
CHARLOTTE, NC
SIZE
1,000 - 3,000
FOUNDED
1996
TYPE
Private
CEO
EMMA ADAMS
REVENUE
$200M - $500M
INDUSTRY
IT Outsourcing & Consulting
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About Pyramid Consulting, Inc.
Pyramid Consulting is a recruitment process outsourcing firm that provides software development and IT staffing solutions.
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