Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Greet and check in all guests
• Assist in all guest needs and requirements, anticipating them when possible
• Maintain correct room status at all times, keeping Housekeeping informed of all changes.
• Assist guest in making future reservations
• Maintain knowledge of all current policy and procedures
• Assist with arrival/departure
• Be an ambassador for Lanier Islands by assisting guest with other island activities
• Communicates with superiors and co-workers about the status of guest rooms, guest requests, and maintenance issues. Utilizes the daily log book to coordinate information for all day shifts.

Why work for Pyramid? Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. To care for you and your family, we also offer a comprehensive benefits program.

Perks for all associates include:

• Discounts on Waterpark tickets for you and your family
  • Discounts on Food and Beverage
  • Discounts on rooms and Golf
• Discounts on Dry cleaning

Your financial well-being:
• Competitive Salary
• Competitive Matching 401K
• Basic Life and Accidental Dismemberment Insurance
• Basic Long-Term Disability Insurance
• Life Insurance buy-ups

Your/your family’s health care:
• Medical, dental, and vision insurance - available to you on the first of the month after your start date
• Express Scripts Online Pharmacy
• Health Savings Account
• Healthcare Flexible Saving Account
• Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
• Supplemental Short-Term Disability Insurance
• Employee Assistance Program
• Pet Insurance through Figo

Your time off:
• Hotel Discount Program (you will have access to Pyramid’s hotel networks)
• Paid Time Off
• Paid Holidays

Your day-to-day:
• Support, training, and mentorship from management
• Employee Recognition Programs
• Career growth opportunities Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first.

Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family.