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Pyramid
Gilroy, CA | Full Time | Contractor | Temporary
$59k-73k (estimate)
3 Days Ago
Desktop Support
Pyramid Gilroy, CA
$59k-73k (estimate)
Full Time | Contractor | Temporary | Investment Management 3 Days Ago
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Pyramid is Hiring a Desktop Support Near Gilroy, CA

**Job Summary:** We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. **Duties:** - Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners - Respond to IT support requests in person, via phone, email, or ticketing system - Diagnose and resolve technical issues related to desktops, laptops, mobile devices, and peripherals - Collaborate with IT team members to ensure efficient operation of all systems - Maintain accurate records of IT inventory and equipment **Requirements:** - Proficiency in ServiceNow, Remedy or similar ticketing systems - Strong knowledge of operating systems (Windows, Mac OS) - Familiarity with IT infrastructure components such as servers, storage, and networking - Experience in network administration including LAN/WAN technologies - Ability to communicate effectively with technical and non-technical users - Knowledge of SCCM for software deployment and patch management - Familiarity with Linux operating systems is a plus Join our team as a Desktop Support Technician and contribute to the smooth operation of our IT environment!

Job Types: Full-time, Contract, Temporary, Temp-to-hire

Pay: $23.51 - $28.32 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Morning shift

Experience:

  • Desktop support: 3 years (Preferred)
  • iOS: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Contractor | Temporary

INDUSTRY

Investment Management

SALARY

$59k-73k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

06/29/2024

HEADQUARTERS

DARLINGTON, NJ

SIZE

100 - 200

FOUNDED

1999

CEO

HARVY COLEMAN

REVENUE

$10M - $50M

INDUSTRY

Investment Management

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The job skills required for Desktop Support include IT Support, Operating System, Networking, Desktop Support, Computer Systems, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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