Company Description

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.
Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.
We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.
What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?
Our Life Sciences Division provides expert services in cellular and molecular pharmacology, dedicated to supporting the cosmetic and pharmaceutical industry with innovative research methods and bioanalysis. In addition to product evaluation and development services, we are committed to research into alternatives to animal experimentation and offer the industry a wide range of in vitro solutions to accelerate the global transition to cruelty-free practices in cosmetics and medicine.

Job Description

As the Life Sciences Key Account Manager in North America, you will play a pivotal role in driving the divisional revenue growth through the development and execution of strategic sales initiatives.

You will be responsible for developing and implementing sales strategies that align with the division's overall objectives, fostering a culture of success, and establishing strong relationships with key clients.

You will be directly reporting to the Life Sciences Key Account Director.

Key Responsibilities:

• Drive, develop and execute comprehensive Cosmetic North America sales strategies to achieve revenue targets and divisional objectives in the North America Cosmetics market.
• Analyze North America market trends, competitor activities, and customer needs to identify growth opportunities.
• Define North America sales practices, objectives by sector, customer, and lead sales KPIs (visits, closing ratio, accepted quotes average basket, ..) , processes and systems to streamline operations and enhance efficiency.
• Collaborate with cross-functional teams to optimize product/service offerings based on market feedback.
• Cultivate and maintain strong relationships with North America clients and partners.
• Ensure highest levels of customer satisfaction and retention.
• Work closely with the divisional management team to align sales strategies, best practices and cross-selling with overall business objectives
• Optimize the use of Zoho CRM
• Explore and adopt AI tools to improve our activities
• Maintain a personal relationship with the top 5 clients key decision makers

Qualifications

In order to succeed in this role, you have:

Qualifications:

• Bachelor’s degree in a relevant scientific field, business, finance, engineering or related field from an accredited university, advanced degree preferred.
• Proven experience as a successful sales leader in a similar capacity.
• Strong understanding of the Life Sciences TIC market and trends.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to develop and execute effective sales strategies.
• Results-driven with a track record of achieving and exceeding sales targets
• Ability to work effectively in a fast-paced, global matrixed environment with competing priorities.

Your main KPIs:

• Growth of existing key-accounts and open news doors on our Key clients
• Revenue Growth & Sales performance
• Retain 100% of the key-accounts as active customers every year
• Cross-selling metrics (revenue generated by clients using the services of more than 1 BU)
• Profitability
• Product Initiatives