Job Title: Helpdesk and Desktop Support
Location: Providence, RI
Duration: Contract

Job Description:

• Install, configure, upgrade, maintain and support desktop systems based on customer service requests.
• Develop preventive maintenance procedures to avoid system failures.
• Set user access rights and permissions and create VPN accounts for users.
• Maintain servers, computers printers, and other software and hardware peripherals.
• Take regular back-ups of server files and maintain disaster recovery operations.
• Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions.

Job Type: Contract

Pay: $20.00 - $22.00 per hour

Work Location: In person