Medical Receptionist - Patient Care Coordinator
Reston, VA
MUST:
The Medical Receptionist will have experience:
Medical Scheduling experience
3 plus years of medical office experience
EMR experience
Excellent communication skills
Strong customer service skills
DUTIES:
Schedules patient appointments and confirms appointments over the phone with patients
Assisting at front desk as needed
Collecting co-payments and any prior balances from patients
Handles dictation from each patient's visits
Distributes mail
Generate and maintain clear, concise and accurate records and files.
Vigilantly maintain cleanliness and safety of check-in/check-out area.
Responsible for making exceptional first impressions on new patients and providing a cordial welcome to returning patients in person or on the telephone.
Greet patients, execute check-in/check-out procedures, explain patient process and paperwork throughout relationship with patient