Summary of Position

Quail Run is a premier private club and condominium association dedicated to providing a warm and welcoming experience for our owners and members. We are seeking a passionate and reliable barista to join our team.

Requirements

• Minimum 1 year of experience as a barista, preferably in a high-end or fast-paced environment
• Current, valid food handler's certification
• Demonstrated expertise in crafting a variety of coffee drinks, including espresso-based beverages
• Exceptional customer service skills, with the ability to build rapport and deliver personalized service to members
• Strong attention to detail and commitment to maintaining a clean and organized work area
• Ability to work independently and manage multiple tasks efficiently, often in a solo environment
• Excellent communication and interpersonal skills
• Ability to work independently and effectively as part of a team
• Must be reliable, punctual, and have a positive attitude

Essential Job Functions & Responsibilities

• Craft and serve high-quality espresso drinks, coffee, tea, and other hot and cold beverages, including blended drinks, to members following established recipes and presentation standards.
• Provide exceptional customer service, anticipating member needs and exceeding expectations with a friendly and professional demeanor.
• Maintain a clean, sanitized, and well-stocked barista station, adhering to all safety and hygiene protocols.
• Perform opening and closing duties, including preparing equipment, replenishing supplies, and cleaning the work area.
• Learn and adhere to all club policies and procedures.
• Contribute to a positive and professional work environment.

Knowledge, Skills, & Abilities

• Coffee shop knowledge (coffee, lattes, cappuccinos, etc.)
• Attention to detail
• Ability to multitask – fulfill orders, operate POS (Point of Sale) system, etc.
• Continually enhancing skills and knowledge to be a more effective Barista
• A team player dedicated to providing exceptional service to a prestigious clientele
• Ability to work alone or in a team environment

Other duties

This list may not be all-inclusive, and other duties will inevitably arise. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that different tasks be performed when business needs warrant change. This job description is not intended to create a contract of employment.

Physical demands

Must be able to lift up to 15 lbs. at times. Requires waiting, walking, or standing to a significant degree, reaching, handing items, talking, and listening.

EEOC statement

Quail Run is an equal opportunity employer and values diversity. All employment decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.