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Qualio is on a mission to empower life science teams to launch and scale life-saving products. We’re doing that by building a connected and integrated quality management platform for the entire life science ecosystem. Qualio is trusted by 100s of highly regulated international customers, ranging from the bleeding edge of computational biology and machine learning to household names in mRNA vaccine development.
The Qualio team is all-remote, and currently distributed across North America, Europe and Australia..
The Director, Customer Success is responsible for creating “customers for life”. As the leader of the global team, your primary focus will be on customer retention and expansion. You will achieve this by implementing proactive strategies that enhance customer engagement and drive the adoption of the Qualio platform. Your efforts will contribute to the overall success and growth of the company.
We’d also like you to have:
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.
Full Time
Software & Cloud Computing
$149k-187k (estimate)
07/12/2024
09/05/2024
qualio.com
SAN FRANCISCO, CA
100 - 200
2012
ROBERT FENTON
$10M - $50M
Software & Cloud Computing
The following is the career advancement route for Director, Customer Success positions, which can be used as a reference in future career path planning. As a Director, Customer Success, it can be promoted into senior positions as a Head of Customer Success that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Customer Success. You can explore the career advancement for a Director, Customer Success below and select your interested title to get hiring information.