Grady Health System offers many career paths for your professional growth. Whether you have many years of experience or are in the early stages of your career, you can find a rewarding position at Grady!

Clinical Performance Improvement Specialist 
Location: Atlanta, GA
Job Type: Full-time
Shift/Schedule: Day

Overview of the role:

• Manages clinical performance improvement and quality activities for the health system.
• Interacts with physicians, administrative leaders, and other clinical staff and provides support and guidance to clinical improvement initiatives.
• Responsible for assisting the organization in adopting best practices to include alignment with the Joint Commission (TJC) and the Centers for Medicare and Medicaid Services (CMS).

Job Responsibilities:

Performance Improvement Planning and Facilitation (50%):

• Collaborate and partner with unit leadership and staff to develop and implement the Grady Quality and Performance Improvement (QAPI) plan.
• Ensure that the plan's implementation aligns with Grady Health System True North and Grady Health System goals.
• Coach and assist unit teams to identify appropriate and meaningful areas and unit-specific priorities, improvement opportunities, and quality metrics.
• Collaborate and partner with leaders and staff to organize the work to achieve annual quality, patient progression, and patient experience goals.
• Develop A3s, convene and facilitate tactical teams, design and implement project tracking of process and outcome measures, utilize performance improvement (PI) methods/tools to test and implement improvement interventions, and provide project and change management facilitation and coaching.
• Collaborate and partner with leadership to submit quarterly data and updates and compile annual plan evaluations.
• Work with data analysts to ensure that units have access to timely and accurate performance data to support their projects and institutionally aligned improvement work.
• Prepare presentations and reports, as requested and as required, for various oversight and governance committees related to performance improvement work.
• Participate in teams, committees, and task forces as appropriate.

Clinical Data Review and Analysis (20%):

• Conduct focused event reviews and data analysis to determine causal factors and gaps related to key performance targets and measures or when there is special cause variation.
• Utilize appropriate visual graphical tools and data displays (including SPC charts) to provide interpretation ease and meaningful conclusions.
• Utilize more advanced statistical tools and analysis when appropriate.
• Compile data and narrative reports that summarize findings, determine causes, and make recommendations for improvement.
• Compile reports and presentations that summarize improvement projects and successful improvement activities.
• Serve as a subject matter expert regarding elements needed to meet quality reporting measures and metrics requirements.

Quality Management Knowledge and Expertise (20%):

• Maintain current knowledge of relevant quality tools, standards, rules, regulations, and requirements.
• Maintain current knowledge of quality and safety indicators as they pertain to assigned units/service line(s).
• Maintain current knowledge of benchmarking frameworks and methodologies including CMS and Vizient.
• Maintain current knowledge of relevant databases and registries including the Vizient Clinical Data Base.

Regulatory and Accreditation (10%):

• Maintain current knowledge of relevant regulatory and accreditation standards and requirements.
• Assist with regulatory visits by providing support with data, policies, documentation, physical presence, and participation.

Qualifications/Requirements:

• Bachelor of Science degree in Nursing or Graduate of an accredited Nursing Program, Graduate of Physician Assistant or Medical School Program or other clinical disciplines.
• Five (5) years of health care experience.
• Experience reviewing data from medical records and turning it into actionable information.
• Comprehensive knowledge of quality improvement philosophy, methodologies, applications.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Preferred (NOT required):

• Certified Professional in Healthcare Quality (CPHQ) or other quality related certification preferred.
• Experience in acute care setting strongly preferred.
• 2 years preferably in Clinical Quality Management, Case Management or Clinical Education.

About Grady Health System:

• Located at 80 Jesse Hill Jr. Dr. SE, Atlanta, 30303.
• Founded in 1892, Grady has served the community for over 130 years.
• Facilities include hospitals, EMS services, neighborhood health centers, and specialized centers like the Burn Center and Stroke Center.
• Invested $450 million in facility upgrades over the last three years, with over 719,000 patient visits annually.
• Recognized as a "safety net health system," providing crucial services to the uninsured and financially challenged.
• Operates 60 specialty care centers and seven neighborhood health centers.
• Long-standing partnership with Emory School of Medicine.
• Notable distinctions include Atlanta's only nationally verified Level 1 trauma center, the Marcus Stroke and Neuroscience Center, Georgia's sole Burn Center, the world's first 24/7 sickle cell center, and eight consecutive years as the #1 Most Wired Hospital.

Perks & Benefits:

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Retirement savings plan
• Continuing education opportunities
• Professional development programs
• Employee assistance program
• Employee Wellness Initiatives

EOE - Females/Minorities/Protected Veterans/Individuals with Disabilities.