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No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Our Front Desk Agents makes a difference by:
As Front Desk Agent, you will:
To be successful as a front desk agent, you need a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors.
The front desk agent role requires standing for long periods of time, or entire shift. Read and visually verify information in a variety of formats (i.e. small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
Full Time
$31k-40k (estimate)
03/30/2023
06/22/2024
The job skills required for Front Desk Hotel include Guest Service, Confidentiality, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Hotel. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Hotel. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Hotel positions, which can be used as a reference in future career path planning. As a Front Desk Hotel, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Hotel. You can explore the career advancement for a Front Desk Hotel below and select your interested title to get hiring information.