PURPOSE OF POSITION:

Responsible for leading Operations staff and assisting in the areas of verifying the completeness for CCBU. Ensures that all personnel are adequately trained and that training has been properly documented. Assumes overall operational duties of the area in the absence of the Service Operations Supervisor as may be required. Assist in the daily operations of the department, and maintains organizational work area and ensures the cleanliness of all areas assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides daily work assignments to assigned personnel to in order to meet established production goals.
• Resolves all functional issues (Quality, Processing, Repair, etc.) as they arise.
• Ensure transactions into QMS are properly entered to provide accurate data, which provides traceability of material to chassis produced.
• Provide accurate and timely departmental reports.
• Prepares individual performance reviews for personnel assigned.
• Drive & Maintain 5s Metrics & Drive a Safe Working Environment.
• Lead production to meet TOS targets for designated work stream.
• Promote a culture of process excellence through exceeding quality metrics.
• Meet daily & weekly goals for production output.
• Control/manage inventory levels within specified range.
• Improve plant audit performance and work environment.
• Provide instruction and training to assigned personnel on proper procedures and regulations ensuring appropriate documentation has been completed timely and accurately.
• Train and motivate employees through effective communication.
• Other duties as assigned by management.

MINIMUM REQUIREMENTS

• 1-2 years supervisory/lead experience in a either a production or repair center environment.
• Must be proficient with Microsoft, Word, Excel, and Access.
• High school diploma or equivalent required.
• Associates degree preferred.
• A Certification a Plus.

OTHER SKILLS AND ABILITIES

• Excellent verbal and written communication skills and the ability to think on your feet.
• Knowledge of electronics is preferred.
• Knowledge of Electro Static Discharge (ESD) and preventative measures.
• Computer literate in a Windows Environment; Excel, Word, Power Point, Access, Internet.
• Basic math skills.
• Accurate counting skills.
• Detail oriented.
• Good organizational skills.
• Ability to work as part of a team.
• Must be self-motivated with ability to use own initiative.
• Flexibility to change direction frequently with little notice.
• Able to handle multiple tasks simultaneously.
• Able to complete projects under tight deadlines.
• Legible handwriting.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Able to maintain confidentiality.
• Able to work with or near machinery.
• Able to handle routine assignments of a repetitive nature.
• Able to perform repetitive motion with hands and arms.
• Good visual acuity.
• Ability to recognize defects or flaws in routine parts and/or products.

PHYSICAL DEMANDS

• Ability to lift up to 50 pounds.
• Able to squat to lift boxes weighing up to 50 pounds.
• Able to stand, stoop and bend.
• Ability to walk and stand on cement floors for long periods.
• Able to work in warehouse environment.
• Able to handle routine assignments of a repetitive nature.
• Able to perform repetitive motion with hands and arms
• Able to work with or near machinery.
• Able to wear cotton gloves and coats.
• Good visual acuity.