PURPOSE OF POSITION:

Responsible for assurance of quality standards through process auditing and in-process inspection of product, as well as incoming inspections of raw materials received at building 2 to ensure that specifications are met. Reports potential quality related problems to quality management. Recommends corrective actions, as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts in-process inspections and audits of processes according to a set schedule to ensure product specifications are met in all aspects of the manufacturing process.
• Prepares quality reports for trend analysis and identification of problems areas.
• Assists quality management in identifying, communicating and facilitating the need for changes to enhance process and product quality.
• Coordinates collection of data for use in the repair process.
• Conducts daily audits of the repair process to ensure the work instructions are being followed and that the individuals performing the work have been trained.
• Interfaces with manufacturing and quality management when defects or deviations to specifications are found.
• Communicates potential quality problems to quality management.
• Conducts incoming inspection on components from vendors, as required.
• Records quality data and transactions.
• Communicates results in reports and assists in Corrective Action Reports as necessary.
• Provides support to the repair process during the implementation of new work instructions and changes to existing work instructions.
• Assists with the implementation of quality program(s) into manufacturing based on ISO requirements.
• Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.

• Responsible for utilizing proper lifting and material movement techniques at all times.

• Actively works to improve processes in the company.
• Performs cosmetic checks on units.
• Other duties as assigned by management.

QUALIFICATION REQUIREMENTS:

• Two (2) years experience in a manufacturing or service environment required.
• One (1) year quality auditing experience in a reverse logistics or return environment preferred.
• Technical experience preferred.

OTHER SKILLS AND ABILITIES:

• Ability to speak, read and write English;
• Computer literate in a Windows Environment; Excel, Word, Power Point, Access, Internet.

• Basic math skills.
• Accurate counting skills.

• Detail oriented.
• Analytical abilities.
• Good organizational skills.
• Ability to work as part of a team.
• Must be self-motivated with ability to use own initiative.
• Flexibility to change direction frequently with little notice.
• Able to handle multiple tasks simultaneously.
• Excellent planning and organization abilities.
• Able to complete projects under tight deadlines, even when there are competing requirements and changes in assignments.

• Able to create reports based on information obtained while performing duties.
• Able to write procedures in accordance with applicable regulations.

• Legible handwriting.
• Strong written and verbal communication skills.
• Strong telephone etiquette.
• Strong interpersonal skills with the ability to use tact and diplomacy.
• Excellent communication skills.
• Able to maintain confidentiality.

• Able to work with or near repair and test equipment.
• Able to handle routine assignments of a repetitive nature.
• Able to perform repetitive motion with hands and arms.
• Good visual acuity.

• Ability to recognize defects or flaws in routine parts and/or product

PHYSICAL DEMANDS:

• Ability to lift up to 30 pounds.
• Able to climb, stand, stoop and bend.
• Ability to walk and stand on cement floors for long periods.
• Able to work in warehouse environment.
• Able to handle routine assignments of a repetitive nature.
• Able to perform repetitive motion with hands and arms
• Able to wear ESD gloves.
• Good visual acuity.