Quantum Pain and Orthopedic is Hiring a Bilingual Medical Scheduler Near San Antonio, TX
Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU! Quantum Pain and Orthopedics is looking for a Full-Time, Bilingual Medical Scheduler in San Antonio, TX. The scheduler would be responsible for checking-out patient and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. ESSENTIAL FUNCTIONS:
Communicates with all appropriate parties regarding patient and procedure
Follows-up and ensures all documentation is obtained
Verifies if all authorizations have been obtained prior to scheduling procedures
Schedules and/or reschedules patient follow-ups and procedures
Coordinates transportation for our procedure patients, if needed
Inform and provide patient with necessary information and instructions prior to procedure date
Follows-up on all Canceled or No-Show Patients
Check-out patients
Sends prescriptions to pharmacy via fax or e-mail
Move patients through appointments as scheduled
Answer telephone and deal with inquiries
Update patients' information into database
Able to travel between various locations if needed
Flexible scheduling may be required to meet company needs
Other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
Strong attention to detail: being careful about detail and thorough in completing work tasks
Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
Exceptional customer service and phone etiquette
Ability to communicate professionally with patients
Bilingual; fluent in English and Spanish
EDUCATION AND EXPERIENCE:
High School diploma; some college preferred
Minimum 1-2 years in medical office scheduling setting
BENEFITS OFFERED:
3 Medical Plans
2 Dental Plans
1 Vision Plan
Employee Assistance Program
Short and Long-Term Disability Insurance
Basic and Voluntary Life with AD&D Plan
401(k) with a 2-year vesting
PTO Holidays
Please visit our website for more information: https://www.quantumpainortho.com/ Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.