Summary:

The QTI Group has partnered with Urban Land Interests to recruit and hire their next Commercial Operations Maintenance Manager. Urban Land Interests has developed and currently manages over 1,360,000 rentable square feet of office and retail space in downtown Madison, primarily located on the Capitol Square. Urban Land Interests is a full-service property management company with a skilled maintenance team and professional managers who are focused on maintaining exceptional environments and tenant relationships.

The Commercial Operations Maintenance (COM) Manager is responsible for developing and implementing maintenance plans for commercial office properties including scheduling maintenance activities, and managing the maintenance staff including General Maintenance techs, HVAC techs, and master tradespeople.

Responsibilities Include:

• The COM Manager will work to effectively support commercial construction and leasing activities by reviewing plans for buildouts, providing feedback related to mechanicals, layouts, and impacts on future preventative maintenance efforts.

• This role will also develop and oversee all aspects of the maintenance budget, ensuring that costs are kept within said budget.

• The COM Manager ensures that the team has the best physical resources to complete their duties within budget.

• The COM Manager will have a solid understanding of building envelopes, building systems, fire suppression, life safety, and other crafts.

• This manager will resolve problems with urgency to ensure ultimate tenant satisfaction while providing value to the ULI portfolio.

• This position also provides backup leadership to the other functional manager areas and is expected to be proficient in a wide range of facility related processes and systems.

Qualifications Desired:

• 10 years’ experience directly managing people, processes, and projects.

• Demonstrated progression in management responsibilities.

• General knowledge of the built environment, including design and construction.

• Ability to motivate staff to be the best they can be, develop expertise, and unlock their talents.

• Ability to build positive relationships in all encounters with stakeholders.

• Knowledge of maintenance and customer service operations

• The ability to problem-solve and prioritize tasks is vital.

Education Requirement:

• Bachelor’s Degree

Available Benefits:

Full-time staff are eligible for the following:

• health, dental (100% company paid), and vision insurance, as well as H.S.A and F.S.A plans.
• Company paid benefits include: short-term disability, long-term disability, basic life and AD&D insurance and 401K matching. Supplemental benefits are available for purchase.
• Additional perks include a generous PTO bank, educational opportunities, paid parental leave, 8 paid holidays per year, ESL lessons, a great wellness program, paid bereavement, and paid parking.