What are the responsibilities and job description for the Catering Sales Manager position at Queen Baton Rouge?
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.
Looking For Perks? We’ve got you covered!
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Flex Time Off
CATERING SALES MANAGER
The Catering Sales Manager is responsible for implementing and coordinating all sales and catering initiatives and events within the Food & Beverage department. A major component of this role is to develop, maintain, and solicit large party bookings for the Food & Beverage department. It is the responsibility of this role to foster positive working relationships with 3rd party clients and team members. To perform this job successfully, the Catering Sales Manager must be able to perform the essential functions of the position as outlined below, as well as have the required knowledge, skills, and abilities to perform the job, with or without reasonable accommodations, and in accordance with all state, federal and Gaming laws/regulations.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.
- Participate regularly in departmental and company meetings.
- Assist the F&B Director with identifying and meeting sales & catering goals.
- Effectively manage all business accounts
- Cold call to assist with building the properties book of business
- Consults with clients to plan and determine event requirements, including number of guests and food & beverage menus.
- Work closely with the Executive Chef for offered menu items
- Work with the F&B Director with building quotes
- Manage all F&B catering queries, calendars, and invoices
- Coordinates and executes all purchases, deliveries, and all relevant activities to ensure successful execution of all F&B events.
- Analyze sales and catering data
- Create and execute catering contracts which may include scheduling and planning of other aspects of the event, including decorations, flowers, photographer, music, or entertainment.
- Collect all catering payments from clients
- Must represent the company professionally with guests and vendors
- Must be able to work with urgency and meet deadlines.
- Must be able to apply knowledge gained from training, education, and work experience.
- Must be friendly and courteous at all times.
- Able to satisfactorily complete assignable work tasks requested by the department leaders.
- Must proactively prioritize needs and effectively manage resources.
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensure customer service standards are met and retained.
- Other duties as assigned by management
QUALIFICATIONS
- High School Diploma required; Bachelor’s Degree preferred.
- 2-3 years previous work experience in sales and catering, required
- Previous hospitality experience, preferred
- Able to effectively communicate in English via verbal and written.
- Ability to extended hours, weekends, and holidays
- Strong organizational and time management skills.
- Must be detail oriented
- Must be able to obtain and maintain a state Gaming License
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
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