Food Service General Manager

Having a passion for culinary, you will play an integral role in driving our food service contract experience in Chicago, Illinois. Your versatility and broad skill set will be showcased at Quest Food Management Services.

What Is In It For You

• Work-life balance
• Medical, Dental & Vision
• Yearly Bonus
• 401k with matching
• PTO
• Paid Unused Sick Time
• (8) Company Paid Holidays
• Fun Company Events All Year
• Public Transportation/Parking Pre-Tax Benefit Saving Plan
• Annual Shoes for Crews $40.00 Credit
• Free daily meals
• Paid Life & AD&D Insurance
• Bi-annual peer retreat
• Tuition Reimbursement
• Quest University Learning & Development
• Career Path Growth and more!

What You Will Be Doing

• Cascades the vision of Quest Food Management Services ensuring the Quest vision, values, and founding principles are effectively communicated, understood, and practiced.
• Demonstrates commitment to Quest's vision, values, and missions through actions daily.
• Manage staff to include selection, work allocation, training, coaching and mentoring, problem resolution, performance evaluation, feedback, and corrective action.
• Oversee that the chef /managers consistently maintain high food quality and service levels.
• Lead by example and maintain a professional and reputable work environment by enforcing policy and best practices that bring out a positive employment brand.
• Interact with clients daily and maintain excellent client relationships through open and honest dialogue.
• Stay abreast of the competition by analyzing quarterly market analysis and consistent research of menu trends.
• Provide financial expertise in overseeing the management of Food, Labor, and Direct costs.
• Educate clients with monthly meetings with transparent financials.
• Identify and mentor next-level personnel to grow with the company and develop career paths, including training schedules.
• Hold managers accountable for food, labor, and direct cost controls and control expenditures for the account.
• Manage catering team to ensure quality in the final presentation of food.
• Manage the account’s marketing strategy programs to increase sales growth.
• Manage accountability of staff using goal-setting and performance management processes.
• Manage costs on all recipes.
• Oversee and accountability of all purchases and inventory levels.
• Oversee all menus.
• Work in conjunction with the Chef/Manager, Food Service Director, and Food Service Manager to anticipate trends and roll out new concepts and ideas.
• Maintain Quest’s high standards by managing customer service and exceeding our clients’ expectations through delicious food and gracious hospitality.
• Motivate management to consistently thrive to keep the account(s) fresh and exciting.
• Maintain account in compliance with SOP standards and HACCP standards.
• Follow HACCP guidelines to ensure safe food practices.
• Follow all Quest policies and food safety guidelines.
• Perform other duties as required.

Your Experience And Skills Include

• Bachelor’s degree or equivalent work experience
• Minimum five years of food service contract management
• Extensive experience in the food service industry including a vast knowledge of establishing client relations and maintaining long-term client relationships
• Exemplary leadership skills
• Expertise of the P&L impact and accounting practices
• Experience with cost controls, sanitation, and safety is required
• Strong communication and client management skills
• Solid knowledge of financials
• Proficient in MS Office
• Responsible for meeting and maintaining state and local certification requirements (Food Service Manager)

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Quest Food Management Services?

We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Quest’s limitless possibilities.

By joining Quest Food Management Services, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Quest, visit https://www.questfms.com/careers

We are an equal-opportunity employer. All offers are contingent on background checks and E-Verify.

#GrowWithQuest #QuestCareers #QuestFood

Mission: Integrity • Responsiveness • Accountability • Respect • Excellence