Overall Purpose

Provides superior, quality mechanical services such as inspection, repair of parts, assembly, and other services efficiently while ensuring that all repairs are completed according to the manufacturer's specifications and guidelines. Supports and contributes to the company Quality Policies and QMS

Reports to

Site Manager/Regional Manager

Responsibilities

Client relationship & Business development

• Customer service and customer problem solving
• Review work orders and discuss with clients, co-workers, and supervision
• Communicate cause and correction

Operations

• Maintain professionalism
• Ability to follow direction; read and understand common danger placards/labels and hazardous warning literature including site safety plans
• Demonstrates commitment to reduce the risk of workplace accidents
• Must comply with local and company Health & Safety legislation, laws and policies

Organization & management

• Assist in ensuring department goals and objectives are met
• Promote workplace improvements and development
• Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology

Technical

• Inspect motors in operation
• Perform a wide range of automotive repairs per Work Instructions on interior, exterior and mechanical components of the vehicle
• Fixes problems such as repair and assemble missing and/or incorrect components
• Repair/replace electrical systems
• Repair and/or replace trim components
• Inspect repairs as completed
• Completes Maintenance Repair Orders for all work completed during shift in a neat and timely manner

Other

• Inspect or perform audits on incoming material, using measuring and gaging tool and visual techniques in determining conformance to engineering specifications
• Determine the method(s) and process(is) needed to measure part conformance, according to the allowed dimensional tolerances and normal gaging practices
• Document and report non-conformances to specifications using computerized quality documentation system
• Contain non-conforming parts and materials
• Sort and rework non-conforming parts and materials
• Must be able to stand for long periods of time with continuous bending and twisting, with the ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
• Must be available to work scheduled hours depending on the needs of the customer
• Must be able to work flexible shifts including weekends and holidays; and work overtime as required
• Any other duties as assigned

Knowledge, skills, abilities

Hard skills

Values & attitudes

• Full proficiency in local language
• Proficiency in English
• Computer skills Microsoft Office and Outlook
• Automotive Mechanical Expertise in:
• Engine Diagnostics
• Engine Repair
• Engine Teardown
• Experience with hand tools required
• Assembly experience required
• Must have own tools

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

Overall recommendations

• 1 years of work experience as a mechanic
• Electric diagnostic experience (required) with Stellantis vehicles (preferred).
• Knowledge using CDA and Dealer Connect
• Expected to have own tools

Education background

Overall recommendations

• ASE Electrical/Electronic Systems Certified or State of Michigan Auto Electrical Systems Certification (preferred)