Quilted Health exists because we believe that the entire pregnancy care experience before, during, and after birth should be better and that pregnant people and their families want high quality care that is more accessible and personal. We envision a world where equity and access are at the center of reproductive care for all people - a world where all people, regardless of race, gender, geography, ability, or income have access to evidence-based, inclusive, and delightful care. At a time when the US ranks the worst among OECD countries for maternal health outcomes, this work is unquestionably important and necessary.

We are designing our services to meet the needs of pregnant people and their families, and to bring the most innovative and evidence-based care model to them. We are also thoughtfully designing our model to scale to communities large and small. We strive to make care accessible and inclusive, delightful to all who interact with it, and view technology as an enabler of continuous connection and engagement. We are deeply committed to creating a purpose-filled, sustainable, and rewarding professional career for our team members.

Quilted Health is seeking a talented Medical Assistant to join our growing team. In this role you will be an essential member of our clinic team and contribute to supporting our midwives and providing thoughtful, delightful care to each of our clients. Your responsibilities will include front office administrative tasks and back office client facing duties.

Responsibilities

• Screening clients and support persons for symptoms of infectious disease
• Assisting midwives with procedures as needed 
• Performing injections and lab drawsProcessing labs and ensuring specimen pickup 
• Owning sanitization protocols and sterilizing equipment Prepping and cleaning clinic rooms prior to appointments 
• Managing supply chain protocols and inventory, including receiving, reconciling and storing inventory, end of period counts, re-ordering, expirations
• Manage cold chain process 
• Scanning medical records into the EMR
• Prior Authorizations and Referrals
• Weekly and Monthly Equipment Maintenance 
• Complete various leave paperwork on behalf of patients for completion by CNM
• Staffing the front desk as needed which includes checking in clients, scheduling appointments, answering phones, etc. 
• Helping with general clinic upkeep including restocking, light cleaning, etc.
• Navigate multiple platforms used in the clinic during the working day 
• Additional tasks and projects assigned by the Clinic Director and Practice Manager

• CMA and phlebotomy certified
• 2 years experience working in a healthcare setting 
• 2 years experience using an EMR technology platform
• Strong interpersonal skills and experience assisting with care for diverse populations with complex needs
• Demonstrated success of working cross-departmentally with clinical, operations, technology, and administrative stakeholders

• Midwifery or reproductive care experience
• Multilingual
• Previous involvement in local community
• Previous use of Athena Health and/or EPIC

• Lift 20-25 pounds regularly, lifting up to 40-50 pounds may occasionally be required
• Use hands to type, handle, palpate; reach forward with hands and arms; stand, sit, crouch or kneel.
• Walking up and down stairs

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The duties and responsibilities set forth above are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities. The employer reserves the right to to assign additional functions and responsibilities as deemed necessary. This document does not represent a contract of employment, and the company reserves the right to change the job description.

Quilted Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. You may have important skills we haven't thought of. Please don't hesitate to apply and tell us about yourself in your cover letter, even if you don’t have every skill listed. We are committed to fostering a diverse and inclusive organization by building an equitable environment for people from all backgrounds and experiences to succeed.