1 Collections Analyst Job in Fresno, CA
Quinn is Hiring a Collections Analyst Near Fresno, CA
Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.
As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.
Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.
The Collection Analyst is responsible for independently analyzing and reconciling customer accounts, creating value-added reporting on the receivables activity as a whole, and managing several hundred customers’ receivables accounts.
Wages
Starting wage will depend on experience and education. $66,560 - $75,400
ResponsibilitiesEssential duties and responsibilities include the following. Other duties may be assigned.
- Develop regular Excel reporting (daily, weekly, monthly) on Accounts Receivable activity and progress by customer, business region, and coordinator.
- Analyze account activity to determine patterns for late and disputed payments using analytics to help predict customer behaviors.
- Maintain large and complex accounts by establishing a rapport with customers in order to be proactive in having them pay their invoices timely and to collect on past due invoices. Offer solutions to resolve billing disputes and issues.
- Build working relationships with internal departments to resolve customer disputes in a timely manner. Proactively and effectively communicate to the operations teams on all short paid and/ or disputed invoices with regular follow-up until dispute is resolved.
- Develop and implement reporting and tools to keep track of actions required from internal department personnel.
- Lead credit meetings through Branch Manager level for assigned branch(es). Includes preparation of informative and concise Excel reports and formulation of status notes and proper action items. Follow-up up on open actions to ensure resolution prior to the next monthly cycle.
- Limit bad debt exposure by assessing new orders on accounts that have exceeded customer’s credit limit. Work with the Credit Analyst to develop credit decisions taking account standing and customer relationship into consideration.
- Coordinate with the Regional Credit Manager to identify delinquent accounts for escalation of remedies, including submission of account to attorney for collection; form collection strategies to mitigate customer objections to making timely payments. Follow up with customers on payment plans once established through Legal counsel.
- Manage incoming phone calls from external and internal customers while providing excellent customer service. Work with a ‘problem solver’ attitude.
- Record accurate notes on all communication in AR system.
- Utilize company databases and software for data and information to help with collection efforts.
- Ensure compliance with company policies, industry regulations, and legal requirements related to collections.
- Identify inefficiencies in the collection process and suggest improvements to enhance efficiency and effectiveness.
- Work closely with cross-functional teams to implement best practices and optimize the accounts receivable workflow.
Quinn is an Equal Opportunity Employer M/F/V/DV
Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans.
Job Summary
Full Time
$59k-76k (estimate)
07/26/2024
09/26/2024
EL PASO, IL
25 - 50
2010
WILLIAM J QUINN
<$5M
Related Companies
The job skills required for Collections Analyst include Billing, Accounts Receivable, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Analyst positions, which can be used as a reference in future career path planning. As a Collections Analyst, it can be promoted into senior positions as a Credit and Collections Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Analyst. You can explore the career advancement for a Collections Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Collections Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Analyst job description and responsibilities
Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
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Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
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Maintain active communication with supervisor and co-workers to develop a cohesive and supportive unit.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Analyst jobs
Interpret all complex terms for collection process and affiliate agreement terms and maintain relationships with all internal and external customers.
02/25/2022: Syracuse, NY
Assist manager to provide resolution for all collection and manage large amount of data for invoices and maintain knowledge on all variances to ensure prevention in reoccurrence.
04/01/2022: Utica, NY
Analyze collection processes to recommend improvements.
02/23/2022: Los Angeles, CA
Contact customers to collect payments on delinquent accounts.
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Confer with credit association and other business representatives to exchange credit information.
04/09/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for Collections Analyst.
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