QwikCareMD is looking for a Front Desk Medical Receptionist in Colorado Springs, CO. This position will perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome patients and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Experience with insurance verification is required. This role will require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities:

• Greet patients and visitors in a prompt, courteous and helpful manner
• Oversee waiting area, coordinate patient flow and report problems to immediate supervisor
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Verify different insurances
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Obtain and verify demographic and insurance information and update as necessary into the Practice Management System.
• Verify patient paperwork for completion and scan documents, insurance card(s) and photo identification into the Practice Management System.
• Contact insurance companies for benefits, collecting patient responsibility of services rendered prior to departing the office
• Data entry into a computerized system
• Calculate current and prior balance from patients
• Counsel the patient of any financial arrangements such as deductibles, co-insurance, co-pays, or non-covered items based on the estimate generated.
• Prepare and verify daily deposit for billing
• Verify current information for upcoming appointment
• Conducts reminder calls to patients
• Other duties as assigned

Skills:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Ability to travel up to 10% of the time to other clinics
• High school degree; additional certification in Medical Assisting is a plus

Our shifts are Sunday - Wednesday or Wednesday - Saturday (40 hours), leaving the remainder of your week to spend time with your family, friends, or our beautiful Colorado communities!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice
• Urgent care center

Medical specialties:

• Primary Care
• Urgent Care

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Relocate:

• Colorado Springs, CO 80917: Relocate before starting work (Required)

Work Location: In person