What are the responsibilities and job description for the Administrative Assistant position at R&D Services, Inc.?
About Us
R&D Services, Inc. (RDS) is an accredited test laboratory and inspection agency specializing in the assessment of building materials, predominantly insulation products. Our humble beginnings trace back to 1994 when we started as a two-person venture operating out of a basement. Over the years, our commitment to quality has fueled substantial growth, and today, we stand proudly with a team of fifteen dedicated individuals.
What You Will Do
As the Administrative Assistant here at RDS, you will have the opportunity to play an integral role in the success of our business. We have a passion for serving our clients, and we believe that:
Superior Quality Tailored Service = Exceeded Expectations
The ideal candidate will be a detail-oriented, organized, and proactive professional who provides essential administrative support to ensure the smooth operation of various business functions while helping the team deliver exceptional service to clients. This role demands excellent communication skills, meticulous organization, and a strong commitment to maintaining compliance with ISO/IEC 17020 and 17025 standards.
Responsibilities include:
Communication: Serve as a liaison between laboratory personnel, leadership, and clients by answering the phones, providing information, and ensuring effective communication flow.
Continuous Improvement: Contribute to process improvements, proactively suggesting enhancements to streamline administrative functions.
Documentation Management: Maintain and organize client records, test reports, and other documentation in compliance with ISO/IEC 17020 and 17025 standards.
Event Scheduling and Coordination: Coordinate company lunches, parties, and events.
Office Coordination: Support the general administrative needs of the lab, including mail handling, filing, and meeting preparation.
Quality Management Support: Assist in maintaining ISO/IEC 17020 and 17025 management system records and documentation to ensure compliance with internal policies.
Reporting: Input relevant data into internal systems, ensuring accuracy and attention to detail.
Supply and Inventory Management: Monitor and order office supplies to ensure smooth daily operations.
Team Collaboration: Work closely with all team members to ensure administrative tasks align with operational needs and business goals.
What You Need to Get the Job Done
• A high school diploma is required.
• Proven experience as an administrative assistant or in a related role.
• Familiarity with ISO/IEC 17020 and/or 17025 standards and quality management systems is highly desirable. ISO 9001 is similar in management system requirements.
• Proficiency in document management software and MS Office Suite (Word, Excel, PowerPoint).
• Exceptional organizational and multitasking abilities with great attention to detail.
• Strong communication skills, both written and verbal, to interact effectively with colleagues and clients
• Ability to work independently, prioritize tasks, and meet deadlines.
• Any experience with ISO quality management systems, laboratory operations, or lab terminology is a plus.
What Will Make Us Love You
• You're a great team player, thriving in collaboration, and building strong bonds with your colleagues through your positive attitude.
• Your passion for helping others truly comes alive in the way you approach your work.
• You're driven to make a real difference.
• You embody a growth mindset, embracing challenges, learning from experiences, and continuously seeking opportunities for personal and professional development.
What You Will Love About Us
Company Environment: Monthly company meals, quarterly company events, interoffice competitions, office trivia and more!
Rest and Relaxation: 4 weeks of paid time off
Health Benefits: Company-paid employee-only medical insurance, employee-paid dental and vision insurance options, a Health Savings Account, short-term disability insurance, and access to an on-site gym.
Prepare for the Future: Beginning on day one, we offer a 401(k) with a Roth or Traditional option and a generous company match!
Giving Back: Annual company service project that aims to benefit our local community using our time, energy, and resources.
Salary : $35,000 - $45,000