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Desktop Support Specialist
Raas Infotek Portland, ME
Apply
$50k-61k (estimate)
Full Time 1 Day Ago
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Raas Infotek is Hiring a Desktop Support Specialist Near Portland, ME

Hi,

Hope you are doing well.

Please go through with the JD and let me know if you are interested in this position.

Role: Desktop services L2/PC refresh

Location: Portland, ME 04102 / Brewer, ME 04411 / Blue Hill, ME 04614 / Ellsworth, ME 04605 / Dover-Foxcroft, ME 04426 / Greenville, ME 04441 / Mars Hill, ME 04758 / Presque Isle, ME 04736 / South Portland, ME 04106 / Waterville, ME 04901 (Onsite)

Mode: Contract

Type: W2/1099

Key Skills Required:-

General Description:-

Create and maintain operating system images, driver packages and task sequences in SCCM or MDT

Security update management using SCCM or WSUS

Working knowledge of OS deployment using SCCM & MDT

Windows Imaging & OS Deployment Customizing and creating WIM images, Exposure in ImageX, Windows PE, WAIK,ADK, Windows ICD & DISM tools

Requires detailed knowledge of Windows (Win 7/XP/VISTA/Windows 8/ Windows 10), windows registry, Applications, and computer drive imaging technologies and client platforms and related hardware.

Knowledge of BitLocker and Encryption

Developing utilities and processes to optimize images and installation procedures

Develop and document design specification and build processes

Troubleshooting/debugging software and hardware problems related to the operating system or supporting applications, drivers, and services.

Full Understanding of downloading and and deploying software updates using SCCM 2012, Creating Packages, Applications, Task seqquences. Experience in creating and providing sccm database report.

Knowledge Microsoft Office and Office 365 Proplus Product suites and administration

Deploying SCCM OSD Task Sequences

Knowledge of Azure AD and Azure domain join

Define/test and certify client computing hardware standards and configuration for end users

Security hardening for Windows client operating systems

Knowledge to use Group Policy and System Center Configuration Manager to centrally deploy changes throughout the environment

Good Knowledge of Windows 10 operating system is a must

Solving Level 2 tickets

Technical Requirements

Required Skills / Qualifications:

· Good Command on SCCM 2012 or later versions

· Experience in Handling Windows Imaging Project

· Good Command on ImageX or DISM tool, Dell Kace

· Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer

· Application Compatibility Toolkit

· Windows System Image Manager

· OSCDIMG,BCDBoot,etc

· Windows Reinstallation Environment

· User State Migration Tool(USMT)

· Windows 7/8.1/10/2008R2/2012R2

· Backup and Disaster Recovery Solutions

· Networking concepts including IP addressing, DHCP, DNS, etc

Thanks ,

Ravi Kumar

Raas Infotek

Newark, DE 19702

Direct No: 302-286-9894

Email: Ravi.kumar@raasinfotek.com

Job Summary

JOB TYPE

Full Time

SALARY

$50k-61k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/11/2024

WEBSITE

raasinfotek.com

HEADQUARTERS

NEWARK, DE

SIZE

25 - 50

FOUNDED

2010

CEO

S KANKANALA

REVENUE

<$5M

INDUSTRY

IT Outsourcing & Consulting

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About Raas Infotek

RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customers business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our com...mitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raass Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool. More
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The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Specialist jobs

Attend Customer service, customer support, and customer experience training.

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Gain experience with operating systems.

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Experience in technical support positions is a plus.

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Practice fixing common computer problems.

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Use past security breaches as learning examples.

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