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Job Title :Qualtrics Program Manager
Location:Kirkland WA_Onsite
Job Description:
As a Program Manager, you will be responsible for managing strategic partner relations, hold quarterly business reviews working a cross functional role with other departments. Being entirely a cloud service, your ability to work with internal engineering and network departments is critical in supporting strategic partners for Hardware, Integrators, Collocations and Network providers to ensure that the customer experience is optimal. Your ability to work independently with limited direction, communicate effectively across multiple organizations in disparate geographic locations, and provide timely status will be keys to success. Prior experience with Partner Management is a key requirement for this role. Responsibilities and scope include both relations as well as working with Legal/Contracts.
This is a key role that has a broad and visible scope across our cloud organization. Being able to deliver against project deadlines and building relationships is critical to success.
What you get to do in this role:
• Build upon and enhance strategic partnerships processes across Cloud Infrastructure
• Partner with the Engineering, Network, Procurement teams to own and manage the Partner relations
• Manage QBR and surveys of vendors performance
• Assist is driving Vendor MSA, Beta agreements with departments and Legal
• Organized technical discussions, service improvements plans
• Conduct surveys and gather feedback to present to internal and external teams
• Capture and report on vendor performance with internal departments using the Qualtrics platform
Qualifications
The candidate should have a background in global Vendor/Partner management and working with diverse Vendors.
To be successful in this role you have:
• A minimum of 5 years of experience is working in Partner or Service Management
• Degree in a finance/business field or equivalent work experience. Success with delivering projects on-time and in scope.
• Demonstrated skill in writing, documentation for internal publication.
• An Operations or CSM background with an affinity for establishing and measuring KPIs
• Experience with holding QBR, Vendor performance tracking.
• Experience using Qualtrics is a big plus
• Cloud knowledge including Hardware, Network, Collocations, and Integrator services.
• A passion for process improvement with Six Sigma or Lean Certification
Thanks & Regards,
Trayambkeshwer Dwivedi (Trayam), Sr. Technical Recruiter
Raas infotek corporation
262 Chapman road, Suite 105A, Newark, DE-19702
Direct number: 3022869764 | 132
Text Now: (424) 444 9676
Email: trayambkeshwar.dwivedi@raasinfotek.com
Contractor
IT Outsourcing & Consulting
$143k-190k (estimate)
06/01/2024
07/07/2024
raasinfotek.com
NEWARK, DE
25 - 50
2010
S KANKANALA
<$5M
IT Outsourcing & Consulting
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customers business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our com...mitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raass Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.
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The job skills required for Program Manager include Communicates Effectively, Process Improvement, Procurement, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program Manager positions, which can be used as a reference in future career path planning. As a Program Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Manager. You can explore the career advancement for a Program Manager below and select your interested title to get hiring information.